Rita Resume
OBJECTIVE
Employment opportunities in customer service work that draw on my service skills and challenge me.
PROFESSIONAL EXPERIENCE
Brand Ambassador Los Angeles, CA
Advantage Solutions
July 2019 – Present
• Represent brands to customers by educating and offering samples to taste.
Personal Assistant Burbank, CA
Tru Protection, Inc.
April 2015 – August 2017
• Worked under accountant Janice Toubia in tax preparation.
• Personal errands.
Exec. Asst. Los Angeles, CA
Desiderata Design, Inc.
January 2013 – April 2015
• Worked under principle designer Don Stewart.
• Coordinated with A-list clients.
• Managed high-stress projects with short deadlines.
• Prepared accounting, tax accounting and budgets.
Prop Assistant Culver City, CA
Pizza Hut
January 2013 – September 2013
• Assisted Prop Master with props budget for projected propping expenses.
• Coordinated products and options for marketing firm approval.
Customer Service Specialist Burbank, CA
Auto Club of Southern California (AAA)
June 2010 – June 2012
• Assisted 70-100 motorists daily in high stress situations.
• Analyzed customer issues and found quick resolutions while maintaining 100% customer satisfaction rating.
Customer Service Representative West Hills, CA
WellPoint NextRx
November 2004 – April 2008
• Navigated complex drug authorization guidelines for doctors seeking medication approvals.
• Analyzed complicated case histories and protocols without mistakes for over a year.
EDUCATION
California State University, Northridge
Bachelor’s of Arts, Art History Major
June 2007
OBJECTIVE
Employment opportunities in customer service work that draw on my service skills and challenge me.
PROFESSIONAL EXPERIENCE
Brand Ambassador Los Angeles, CA
Advantage Solutions
July 2019 – Present
• Represent brands to customers by educating and offering samples to taste.
Personal Assistant Burbank, CA
Tru Protection, Inc.
April 2015 – August 2017
• Worked under accountant Janice Toubia in tax preparation.
• Personal errands.
Exec. Asst. Los Angeles, CA
Desiderata Design, Inc.
January 2013 – April 2015
• Worked under principle designer Don Stewart.
• Coordinated with A-list clients.
• Managed high-stress projects with short deadlines.
• Prepared accounting, tax accounting and budgets.
Prop Assistant Culver City, CA
Pizza Hut
January 2013 – September 2013
• Assisted Prop Master with props budget for projected propping expenses.
• Coordinated products and options for marketing firm approval.
Customer Service Specialist Burbank, CA
Auto Club of Southern California (AAA)
June 2010 – June 2012
• Assisted 70-100 motorists daily in high stress situations.
• Analyzed customer issues and found quick resolutions while maintaining 100% customer satisfaction rating.
Customer Service Representative West Hills, CA
WellPoint NextRx
November 2004 – April 2008
• Navigated complex drug authorization guidelines for doctors seeking medication approvals.
• Analyzed complicated case histories and protocols without mistakes for over a year.
EDUCATION
California State University, Northridge
Bachelor’s of Arts, Art History Major
June 2007