Rico Stewart
Rico Stewart
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Education
Indiana University Purdue University Indianapolis (Indianapolis, IN)
Bachelor of Science in Business & Sustainable Technology
Work Experience
BoomBozz Tap-house Carmel, IN
Waiter & Bartender (October 2016 �January 2018)
� Efficiently resolving escalated customer conflicts by establishing understanding and meeting realistic goals
� Clearly communicating with dissatisfied customers to increase company revenue by implementing suggestive selling techniques
� Giving excellent hospitality and serve quality drinks
� Training employees in liquor, wine, and food service
Blue Sushi Sake Grill Indianapolis, Indiana
Waiter (January 2018-May 2018)
� Answer customer inquiries and resolve issues promptly.
� Training new waiters and on safety procedures, guest service expectations, proper food handling, and the restaurant protocols.
ResCare Indianapolis, IN (April 2015 � October 2018)
Area Supervisor & Site Manager
� Monitoring labor hours, finances, and complete documentation by staff
� Supervising the provision of assistance to persons served in order to promote their physical, social, and psychological well-being in & out the home
� Supervising interaction between management staff that make up my team & support staff to enhance quality of life for those persons served
Olive Garden Indiana/Florida
Waiter/Trainer (October 2018 - Current)
� Developing ability to productively manage time and resources while in the work place
� Efficiently resolving escalated customer conflicts by establishing understanding and meeting realistic goals
� Clearly communicating with dissatisfied customers to increase company revenue by implementing suggestive selling techniques
� Interacting first hand with clients to sell products to replenish them internally
� Providing a fun and joyous experience and human interaction while fulfilling customer needs
Accomplishments
Parkland College Dean's List
Member of Capital Investment Club (Fall 2016)
Member of Real Estate Club (Fall 2016)
Community Involvement
IUPUI Real Estate Club, Indiana University Indianapolis (April 2016)
� Working with likeminded students to learn the ins and outs of real estate
� Gaining the ability to learn from and connect with real estate professionals
Indianapolis Zoo Boo (October 2016)
� Yearly volunteer at the Indianapolis Zoo Boo, where children celebrate a safe day of trick or treating and games while experiencing the animals of Indianapolis
World Family Day at The Zoo (August 2017)
� Acting as the media outlet for this community event & Working with vendors on getting product, pictures, videos disbursed
Rico Stewart
R------------ ------------
Education
Indiana University Purdue University Indianapolis (Indianapolis, IN)
Bachelor of Science in Business & Sustainable Technology
Work Experience
BoomBozz Tap-house Carmel, IN
Waiter & Bartender (October 2016 �January 2018)
� Efficiently resolving escalated customer conflicts by establishing understanding and meeting realistic goals
� Clearly communicating with dissatisfied customers to increase company revenue by implementing suggestive selling techniques
� Giving excellent hospitality and serve quality drinks
� Training employees in liquor, wine, and food service
Blue Sushi Sake Grill Indianapolis, Indiana
Waiter (January 2018-May 2018)
� Answer customer inquiries and resolve issues promptly.
� Training new waiters and on safety procedures, guest service expectations, proper food handling, and the restaurant protocols.
ResCare Indianapolis, IN (April 2015 � October 2018)
Area Supervisor & Site Manager
� Monitoring labor hours, finances, and complete documentation by staff
� Supervising the provision of assistance to persons served in order to promote their physical, social, and psychological well-being in & out the home
� Supervising interaction between management staff that make up my team & support staff to enhance quality of life for those persons served
Olive Garden Indiana/Florida
Waiter/Trainer (October 2018 - Current)
� Developing ability to productively manage time and resources while in the work place
� Efficiently resolving escalated customer conflicts by establishing understanding and meeting realistic goals
� Clearly communicating with dissatisfied customers to increase company revenue by implementing suggestive selling techniques
� Interacting first hand with clients to sell products to replenish them internally
� Providing a fun and joyous experience and human interaction while fulfilling customer needs
Accomplishments
Parkland College Dean's List
Member of Capital Investment Club (Fall 2016)
Member of Real Estate Club (Fall 2016)
Community Involvement
IUPUI Real Estate Club, Indiana University Indianapolis (April 2016)
� Working with likeminded students to learn the ins and outs of real estate
� Gaining the ability to learn from and connect with real estate professionals
Indianapolis Zoo Boo (October 2016)
� Yearly volunteer at the Indianapolis Zoo Boo, where children celebrate a safe day of trick or treating and games while experiencing the animals of Indianapolis
World Family Day at The Zoo (August 2017)
� Acting as the media outlet for this community event & Working with vendors on getting product, pictures, videos disbursed