Anaheim CA, 92808
SUMMARY OF QUALIFICATIONS: Cal Poly Pomona Apparel Merchandising major with a concentration in Retail Management graduating in Fall of 2019. Highly effective event lead experience specializing in efficient event planning, production and execution. Customer service leader with 10+ years of experience motivated to maintain customer satisfaction and contribute to company success. Reliable, driven, with strong time management abilities. Able to organize, prioritize and work under extreme work pressure with heavy work load and deadlines.
California Polytechnic State University, Pomona, CA Graduating Fall 2019
Bachelor of Science, Apparel Merchandising and Management
RELATED ACADEMIC COURSEWORK
Completed a retail simulation course where I manage all aspects of a micro wholesale and retail apparel business from market research and demand forecasting, through merchandise planning, buying, supply chain and inventory management, visual merchandising, store/showroom management, ecommerce, and brand development and promotion.
UBM/INFORMA Santa Monica, CA 2017- 2019
Experiential Marketing Lead
Management and execution of activations on SOURCING at MAGIC show floor.
Created interactive displays to showcase latest trends and current season fabrics.
Scheduled event staff executed contractual obligations with artists and clients.
Manage all phases of event day operations, taking the lead in critical logistical decision making.
Overseeing procurement of catering for special events, audiovisual, security and rental needs.
Responsible for maintaining a collaborative relationship across all Ops. Departments and Vendors.
Romano’s Macaroni Grill Cerritos, CA 2009–2016
Shift Manager, Server, Bartender
Coordinated and directed staff development, food and beverage services including special events.
Complete restaurant opening and closing procedures and manage deposits.
Perform facility walk-throughs to assess cleanliness and preparedness at the beginning and end of shifts.
Oversee employee work in front and back of house to ensure compliance with company policies, regulations, and food safety guidelines.
The Hilton Hotel Anaheim, CA 2008-2010
Front Desk Agent
Campaigned to up-sell rooms where ever possible to maximize hotel revenue.
Processed all cash and credit transactions; posted all charged and generated necessary reports for a hotel of 1,572 rooms.
The Disneyland Resort Anaheim, CA 2006-2009
Cast Member, Customer Service/Merchandising
Balanced the needs of multiple guests simultaneously in a very fast-paced retail environment.
Prevented store losses using awareness, attention to detail and integrity.
Cross-trained and provided back-up for other stores and crowd control when needed.
Retail simulation course group manager, Textile Club member, Target Mentorship Program