Retail Customer Service Representative
Annde Billman
107 N. Hathaway Street
Santa Ana, CA 92701
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SUMMARY
Retail Customer Service Representative with 2 years of experience in providing an excellent customer experience, handling cash and processing transactions. Observant and able to learn new tasks quickly. People-oriented team player with a positive personality.
EDUCATION
Santa Ana College, Santa Ana, CA
Associate of Science, Medical Assisting
Currently Attending
Santa Ana High School, Santa Ana, CA
High School Diploma
Graduated June 2016
RELEVANT EXPERIENCE
Customer Service Representative, Stater Bros. Markets
April 2017 to present
• Greeted customers and directed them to the correct section based on their
desired products
• Handled customer inquiries, complaints/compliments, and special requests
• Assisted management by leading frontend employees
• Scheduled and monitored personnel breaks and meal periods
• Led new employee orientation/training
• Operated cash register to receive and process payments by cash, check, credit
card and Apple/Google pay
SKILLS
• Microsoft Office proficiency in Word, Excel, and PowerPoint
• Data entry
• Strong communication skills
• Team leadership
• Patience and attentiveness
Annde Billman
107 N. Hathaway Street
Santa Ana, CA 92701
------------
------------
SUMMARY
Retail Customer Service Representative with 2 years of experience in providing an excellent customer experience, handling cash and processing transactions. Observant and able to learn new tasks quickly. People-oriented team player with a positive personality.
EDUCATION
Santa Ana College, Santa Ana, CA
Associate of Science, Medical Assisting
Currently Attending
Santa Ana High School, Santa Ana, CA
High School Diploma
Graduated June 2016
RELEVANT EXPERIENCE
Customer Service Representative, Stater Bros. Markets
April 2017 to present
• Greeted customers and directed them to the correct section based on their
desired products
• Handled customer inquiries, complaints/compliments, and special requests
• Assisted management by leading frontend employees
• Scheduled and monitored personnel breaks and meal periods
• Led new employee orientation/training
• Operated cash register to receive and process payments by cash, check, credit
card and Apple/Google pay
SKILLS
• Microsoft Office proficiency in Word, Excel, and PowerPoint
• Data entry
• Strong communication skills
• Team leadership
• Patience and attentiveness