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Location: Long Beach, New York, USA
School: Towson University
Field of Study: English


Joana Mascioli
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28 W Olive St, Long Beach NY 11561


Operations Manager | Dig Lab Foundation – Remote August 2019-Present
Serve as primary point-of-contact for external requests and inquiries, supporting two staff members in managing their calendars, travel, and other logistics
Conduct research and present findings via documents, presentations, and reports
Manage organization’s payroll and finances, including accounts receivable, accounts payable, payroll, account reconciliation, bank relationships, and Quickbooks. Coordinate with external accountant on taxes and other issues
Identify and post relevant social media content as well as manage organization’s G Suite, website, Twitter and LinkedIn

Freelance Travel Writer | ------------ – Remote January 2019-Present
Served as head travel writer during the launch of first ever focus on travel content
Curate and write travel content, including travel guides, itineraries and corresponding social media posts in a voice tailored to the brand’s niche audience
Produce content that reach over 300K unique viewers per month
Attend press trips and press meetings with fellow staff representing the site’s brand

Director of Operations | Wing Tel – Remote April 2017-Present
Comprehensive knowledge of bookkeeping and auditing principles, invoicing, taxation issues, and regulatory compliance guidelines
Reduce accounts outstanding by developing monthly, quarterly and annual Expense Reports and Balance Sheets for management within strict deadlines
Orchestrate and negotiate contracts for all third party services serving as the main point of contact for all outside platforms including ZenDesk, Zoho, Affirm, GSA, AirCall, ------------, Asana, etc.
Manage tax registrations for all 50 states with agency while maintaining year-round filings, license renewals, sales tax payments and invoices

Project Manager | Elite Daily – New York, NY January 2016-April 2017
Collaborate with multiple departments to assess and oversee projects across all phases
Work efficiently with development team and designers to plan project sprints and cost estimates, cultivating a strong collaborative working environment
Main point of contact for correspondence with all third party platforms (including Bynder, MailChimp and TopBuzz)
Monitor daily workflow via JIRA and adjust deploy timelines as needed
Support development and software quality assurance to ensure optimal progress and product stability for users

Director of Communications | Elite Daily – New York, NY March 2014- January 2016
Serve as a sole liaison bridging the communication between external communication and departments to streamline company-wide operational efficiency
Develop early stages of branded content by working closely with external brand coordinators to make content succeed at its highest potential for both parties
Manage all incoming communication via company’s main inbox in a timely manner, as well as all social media inboxes
Plan company-wide employee events and fundraisers as well as budgeting for department events

Freelance Editorial Manager | Elite Daily – New York, NY January 2014-January 2016
First hire in department set to manage and develop contributing freelance network from 600 writers to a growing network of over 10,000 writers building a team of 10 editors, 2 community coordinators, and 2 recruiters
Publish as much as 60% of all published content for site resulting in 1300% growth of published freelance content and 961% growth of network
Curate content and manage correspondence with celebrity freelancers (including Chelsea Clinton and Depak Chopra)
Organize and run both daily and monthly department meetings with team, including constructing and reviewing reports ensuring every team member is properly updated on both department and company goals
Manage SEO for all incoming content from both content partnerships and content syndication partners

New York Notary Public August 2019- Present Registration Number: 01MA6396288 | New York County | Commission Expiration Date: 8/19/2023

Towson University September 2008- May 2012 B.S. in English | Concentration in Writing | GPA: 3.8

Editor, Operations