Resume Rouba Abou Mrad
ROUBA ABOU MRAD
Bloomfield, NJ?------------?U.S. Permanent Resident?R------------
PROFESSIONAL EXPERIENCE
Data Entry Analyst?Verisk Analytics?Jersey City, NJ? December 2018
? Managed Accounts payable, including credit card postings, expense reporting while responding to vendor
inquiries.
? Worked with internal and external auditors to ensure compliance with established controls, including
development of documented procedures.
? Ensured effective controls are in place for accurate calculation and timely disbursement of payments, and
filing of required reports.
Event Planner & Organizer?Raw Club?Beirut, Lebanon?December 2016 � September 2018
? Planned more than 250 events and submitted pre/post-event evaluation reports to management.
? Conducted final inspections on the day of the event to ensure everything adheres to the client�s standards.
? Communicated with marketing team to create effective advertisements for each event.
? Organized facilities and managed all event�s details such as decor, catering, entertainment, transportation,
location, invitee list, special guests, equipment, and promotional material.
? Conducted market research, gathered information and negotiated contracts prior to closing any deals.
? Kept track of event finances including check requests, invoicing, and financial reporting.
Operations Assistant Manager?Kapstone Co.?Beirut, Lebanon?February 2018 � August 2018
? Coordinated meeting with suppliers discussing potential new products and price structuring.
? Oversaw the movement of capital including cash inflows and outflows.
? Managed employee�s attendance and work performance reports.
? Implemented new policies/procedures designated to increase work efficiency and productivity.
Sales Representative?L�atelier Du Miel?Beirut, Lebanon?February 2017 � July 2017
? Present, promote and sell products using solid arguments to existing and prospective customers.
? Achieve agreed upon sales targets and outcomes within schedule.
? Supply management with reports on customer needs, problems, interests, competitive activities, and
potential for new products and services.
? Establish, develop and maintain positive business and customer relationships.
? Expedite the resolution of customer problems and complaints to maximize satisfaction.
Customer Service Representative?Athletes Anonymous?Beirut, Lebanon?September 2016 � December2016
? Open and maintain customer accounts by recording account information.
? Resolve customer complaints via phone, email, or social media.
? Maintain financial accounts by processing customer adjustments.
? Manage large amounts of incoming calls.
? Generate sales leads of products and services.
? Compile reports on overall customer satisfaction.
EDUCATION
Saint Joseph University (USJ) ?Beirut -Lebanon
Bachelor of Business Administration?2018
Related-Coursework: Accounting, Microeconomics, Macroeconomics, Mathematics, Statistics, Data Base,
Finance, Financial Markets, Marketing, Information System and Financial Mathematics.
SKILLS
Languages: English, French & Arabic fluency
Others skills: MS Windows & Office (Word, Excel, PowerPoint and Outlook)
ROUBA ABOU MRAD
Bloomfield, NJ?------------?U.S. Permanent Resident?R------------
PROFESSIONAL EXPERIENCE
Data Entry Analyst?Verisk Analytics?Jersey City, NJ? December 2018
? Managed Accounts payable, including credit card postings, expense reporting while responding to vendor
inquiries.
? Worked with internal and external auditors to ensure compliance with established controls, including
development of documented procedures.
? Ensured effective controls are in place for accurate calculation and timely disbursement of payments, and
filing of required reports.
Event Planner & Organizer?Raw Club?Beirut, Lebanon?December 2016 � September 2018
? Planned more than 250 events and submitted pre/post-event evaluation reports to management.
? Conducted final inspections on the day of the event to ensure everything adheres to the client�s standards.
? Communicated with marketing team to create effective advertisements for each event.
? Organized facilities and managed all event�s details such as decor, catering, entertainment, transportation,
location, invitee list, special guests, equipment, and promotional material.
? Conducted market research, gathered information and negotiated contracts prior to closing any deals.
? Kept track of event finances including check requests, invoicing, and financial reporting.
Operations Assistant Manager?Kapstone Co.?Beirut, Lebanon?February 2018 � August 2018
? Coordinated meeting with suppliers discussing potential new products and price structuring.
? Oversaw the movement of capital including cash inflows and outflows.
? Managed employee�s attendance and work performance reports.
? Implemented new policies/procedures designated to increase work efficiency and productivity.
Sales Representative?L�atelier Du Miel?Beirut, Lebanon?February 2017 � July 2017
? Present, promote and sell products using solid arguments to existing and prospective customers.
? Achieve agreed upon sales targets and outcomes within schedule.
? Supply management with reports on customer needs, problems, interests, competitive activities, and
potential for new products and services.
? Establish, develop and maintain positive business and customer relationships.
? Expedite the resolution of customer problems and complaints to maximize satisfaction.
Customer Service Representative?Athletes Anonymous?Beirut, Lebanon?September 2016 � December2016
? Open and maintain customer accounts by recording account information.
? Resolve customer complaints via phone, email, or social media.
? Maintain financial accounts by processing customer adjustments.
? Manage large amounts of incoming calls.
? Generate sales leads of products and services.
? Compile reports on overall customer satisfaction.
EDUCATION
Saint Joseph University (USJ) ?Beirut -Lebanon
Bachelor of Business Administration?2018
Related-Coursework: Accounting, Microeconomics, Macroeconomics, Mathematics, Statistics, Data Base,
Finance, Financial Markets, Marketing, Information System and Financial Mathematics.
SKILLS
Languages: English, French & Arabic fluency
Others skills: MS Windows & Office (Word, Excel, PowerPoint and Outlook)