Resume Of Taviance Laster
Taviance Laster
1416 S 9th St.
Tacoma, WA 98405
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Personal Summary
Enthusiastic and responsible professional, with experience in sales and customer service, both through inbound service calls as well as face-to-face interactions with customers. Astute individual who can immediately research and assist customers upon receiving a request. Fantastic communicator, both written and verbal. Possesses comprehensive experience in all office functions, including:
? Technical Proficiency in MS Word, PowerPoint, Excel, Word Perfect
? Types 50 WPM; expertise in multiline telephone systems, scanners, faxes, and copiers
? Track record of exceeding customer’s expectation of service
Education
High School Diploma awarded January 2018 from Washington Virtual Academies
Experience
Hostess |Shari’s Café & Pies| July 2018-November 2018
• Greet and seat all customers in a professional and friendly manner
• Answering inbound multi-phone lines to take orders and processing payment methods
• Proven ability to work well in a production driven environment
• Scheduled reservations and expertly managed large customer crowds
• Effectively communicating with an array of personalities, ethnicities, and backgrounds at once within a very popular restaurant
• Experience in handling and resolving customer complaints with humility and courtesy
• Tasked with verifying order completion and quality
• Strived to maintain and/or begin a positive, healthy working environment
Behavioral Technician|Center For Autism & Related Disorders|December 2018-January 2019
• Understanding autism and how to treat the deficits and behaviors associated with the diagnosis
• Maintained the dignity of children while providing high quality assistance with effective means of communication, and the removal of problematic behaviors
• Implement treatment plans across multiple domains, including language, social, cognitive, executive functions, adaptive, and independent living, as well as pre-employment and vocational skills using applied behavior analysis
• Apt in advocating on behalf of the client whilst preserving the company’s integrity
• Extensive multitasking ability exercised within the nuances of caring for developmentally disabled children (recording data whilst remaining engaged and playful, as well as executing precise therapy plan)
• Agility with adapting to and utilizing swiftly changing technologies
• Well versed in adopting new, key concepts and procedures
References: Available Upon Request
Taviance Laster
1416 S 9th St.
Tacoma, WA 98405
------------
T------------
Personal Summary
Enthusiastic and responsible professional, with experience in sales and customer service, both through inbound service calls as well as face-to-face interactions with customers. Astute individual who can immediately research and assist customers upon receiving a request. Fantastic communicator, both written and verbal. Possesses comprehensive experience in all office functions, including:
? Technical Proficiency in MS Word, PowerPoint, Excel, Word Perfect
? Types 50 WPM; expertise in multiline telephone systems, scanners, faxes, and copiers
? Track record of exceeding customer’s expectation of service
Education
High School Diploma awarded January 2018 from Washington Virtual Academies
Experience
Hostess |Shari’s Café & Pies| July 2018-November 2018
• Greet and seat all customers in a professional and friendly manner
• Answering inbound multi-phone lines to take orders and processing payment methods
• Proven ability to work well in a production driven environment
• Scheduled reservations and expertly managed large customer crowds
• Effectively communicating with an array of personalities, ethnicities, and backgrounds at once within a very popular restaurant
• Experience in handling and resolving customer complaints with humility and courtesy
• Tasked with verifying order completion and quality
• Strived to maintain and/or begin a positive, healthy working environment
Behavioral Technician|Center For Autism & Related Disorders|December 2018-January 2019
• Understanding autism and how to treat the deficits and behaviors associated with the diagnosis
• Maintained the dignity of children while providing high quality assistance with effective means of communication, and the removal of problematic behaviors
• Implement treatment plans across multiple domains, including language, social, cognitive, executive functions, adaptive, and independent living, as well as pre-employment and vocational skills using applied behavior analysis
• Apt in advocating on behalf of the client whilst preserving the company’s integrity
• Extensive multitasking ability exercised within the nuances of caring for developmentally disabled children (recording data whilst remaining engaged and playful, as well as executing precise therapy plan)
• Agility with adapting to and utilizing swiftly changing technologies
• Well versed in adopting new, key concepts and procedures
References: Available Upon Request