Resume of Janeil Byrne
Janeil Byrne Home: ------------ (landline)
41 South Hooker Street Email: ------------
Denver, CO 80219 PayPal:------------
PROFESSIONAL EXPERIENCE
Babbletype – Denver, Colorado July 2018 - Present
Performing transcription work of dictation following specified guidelines using Express Scribe meeting strict time deadlines. Audio files included individual speakers, one-on-one and focus group market research interviews producing edited for clarity format with active listening.
Transcriptionist, Speechpad – Denver, Colorado Feb. 2013 - Present
Performing raw transcription work of dictation and editing for clarity using Express Scribe for various clients. Types of audio files transcribed from include digital audio (MP2, MP3, MP4, Windows Media and .wav) of one-on-one interviews, including from insurance claims industry, podcasts, teleseminars, conference calls, focus groups, presentations, and webcasts, always adhering to strict style formatting and other style guidelines. Consistently working with FTP site for accessing and uploading audio files. Met strict time deadlines for turning back in completed and proofread work.
Transcriptionist, Rev – Denver, Colorado August 2013 - Sept. 2016
Performing raw transcription work of dictation and editing on numerous types of audio files adhering to strict formatting and other style guidelines under strict time deadlines. Experience in producing strict, clean, and edited verbatim formats and edited for clarity format.
Lead Sales Specialist, ASM – Denver, Colorado Aug. 2007 - March 2012
Conducting in-store product demonstrations for Advantage Sales Marketing of various products in grocery and general merchandise departments to educate consumers about existing and newly-launched products. Responsible for all set-up, breakdown, clean-up and sanitization of large cart, all appliances and cutlery used. Entering internet call reports of 15-20 questions by strict deadline after each event about consumer’s reactions, numbers reached with sampling and noting questions asked by them. Establishing and maintaining outstanding rapport with key store personnel, including head store managers and department managers. Checking on stock of products for upcoming demos and working with department managers to ensure in advance items would be in stock for upcoming demos.
Customer Service Rep., West at Home – Denver, Colorado Aug. 2007 - March 2016
Answering inbound calls on what they call “skills” for variety of their clients to include taking orders for products and services, answering callers’ questions, checking on previously placed orders and billing questions. Requires using multiple web-based programs concurrently at the same time. Performing great deal of data entry.
Self-Employed Independent Contractor – Denver, Colorado Sept. 2006 - June 2007
Provided free-lance contract legal and non-legal secretarial, transcription, administrative assistant and basic bookkeeping assistance to businesses with backups in their workload or needing assistance on special projects. Majority of work was performed out of my home-based office. Remainder of work was done on-site at their business location. Preparation of legal pleadings, deposition summaries, formal correspondence, court docketing and business incorporation documents. Good knowledge of legal citations.
PROFESSIONAL BUSINESS SKILLS
• Average typing speed 85 wpm hard copy; transcription speed 85 wpm; thorough proficiency in operations of Windows XP, MS Word 2013, MS Office Suite, Word Perfect 8 and Adobe Acrobat; working knowledge of Excel, QuickBooks, Tabs and Peachtree; familiarity with Power Point.
• Strong time management skills; exceptional abilities to maintain immaculate attention to details; perform well under pressure while maintaining attention to detail and accuracy; outstanding ability to manage multiple projects simultaneously and organize time and resources to meet deadlines in timely manner; outstanding written, verbal, web-based and interpersonal communication skills to efficiently and expeditiously accomplish tasks; work equally well in conjunction with others in true team spirit or independently; motivated self-starter with strong work ethic.
EDUCATION
• Diploma, Abraham Lincoln High School, Denver, Colorado 1974 GPA 3.8/4.0
• B.A. Biology, Metro State College, Denver, Colorado 1994 GPA 3.5/4.0
Janeil Byrne Home: ------------ (landline)
41 South Hooker Street Email: ------------
Denver, CO 80219 PayPal:------------
PROFESSIONAL EXPERIENCE
Babbletype – Denver, Colorado July 2018 - Present
Performing transcription work of dictation following specified guidelines using Express Scribe meeting strict time deadlines. Audio files included individual speakers, one-on-one and focus group market research interviews producing edited for clarity format with active listening.
Transcriptionist, Speechpad – Denver, Colorado Feb. 2013 - Present
Performing raw transcription work of dictation and editing for clarity using Express Scribe for various clients. Types of audio files transcribed from include digital audio (MP2, MP3, MP4, Windows Media and .wav) of one-on-one interviews, including from insurance claims industry, podcasts, teleseminars, conference calls, focus groups, presentations, and webcasts, always adhering to strict style formatting and other style guidelines. Consistently working with FTP site for accessing and uploading audio files. Met strict time deadlines for turning back in completed and proofread work.
Transcriptionist, Rev – Denver, Colorado August 2013 - Sept. 2016
Performing raw transcription work of dictation and editing on numerous types of audio files adhering to strict formatting and other style guidelines under strict time deadlines. Experience in producing strict, clean, and edited verbatim formats and edited for clarity format.
Lead Sales Specialist, ASM – Denver, Colorado Aug. 2007 - March 2012
Conducting in-store product demonstrations for Advantage Sales Marketing of various products in grocery and general merchandise departments to educate consumers about existing and newly-launched products. Responsible for all set-up, breakdown, clean-up and sanitization of large cart, all appliances and cutlery used. Entering internet call reports of 15-20 questions by strict deadline after each event about consumer’s reactions, numbers reached with sampling and noting questions asked by them. Establishing and maintaining outstanding rapport with key store personnel, including head store managers and department managers. Checking on stock of products for upcoming demos and working with department managers to ensure in advance items would be in stock for upcoming demos.
Customer Service Rep., West at Home – Denver, Colorado Aug. 2007 - March 2016
Answering inbound calls on what they call “skills” for variety of their clients to include taking orders for products and services, answering callers’ questions, checking on previously placed orders and billing questions. Requires using multiple web-based programs concurrently at the same time. Performing great deal of data entry.
Self-Employed Independent Contractor – Denver, Colorado Sept. 2006 - June 2007
Provided free-lance contract legal and non-legal secretarial, transcription, administrative assistant and basic bookkeeping assistance to businesses with backups in their workload or needing assistance on special projects. Majority of work was performed out of my home-based office. Remainder of work was done on-site at their business location. Preparation of legal pleadings, deposition summaries, formal correspondence, court docketing and business incorporation documents. Good knowledge of legal citations.
PROFESSIONAL BUSINESS SKILLS
• Average typing speed 85 wpm hard copy; transcription speed 85 wpm; thorough proficiency in operations of Windows XP, MS Word 2013, MS Office Suite, Word Perfect 8 and Adobe Acrobat; working knowledge of Excel, QuickBooks, Tabs and Peachtree; familiarity with Power Point.
• Strong time management skills; exceptional abilities to maintain immaculate attention to details; perform well under pressure while maintaining attention to detail and accuracy; outstanding ability to manage multiple projects simultaneously and organize time and resources to meet deadlines in timely manner; outstanding written, verbal, web-based and interpersonal communication skills to efficiently and expeditiously accomplish tasks; work equally well in conjunction with others in true team spirit or independently; motivated self-starter with strong work ethic.
EDUCATION
• Diploma, Abraham Lincoln High School, Denver, Colorado 1974 GPA 3.8/4.0
• B.A. Biology, Metro State College, Denver, Colorado 1994 GPA 3.5/4.0