Resume of Cullen Roach, Jr
Cullen N. Roach, Jr.
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EDUCATION
State University of New York at Delhi (SUNY Delhi) | Delhi, NY
Bachelor of Business Administration | May 2019
Major: Hospitality Management with a concentration in Hotel and Resort Management
Awards: Community Service Leader of Merit Award | May 2019
Certifications: American Hotel & Lodging Educational Institute - HR Management 2016
American Hotel & Lodging Educational Institute - HR Training and Development 2018
WORK EXPERIENCE
Community Service Assistant in the O’Connor Center | SUNY Delhi | Delhi, NY | January 2019 - May 2019
? Supported professional staff by tracking community service hours of student volunteers and campus organizations using Microsoft Word, Excel and FilePro software.
? Served as a Student Ambassador for The O’Connor Center during recruitment open houses.
? Planned community service events in effort to bridge SUNY Delhi students to local community.
Office Assistant in the Center for Excellence & Innovation | SUNY Delhi | Delhi, NY | October 2018 - May 2019
? CRM Data entry into Bronco Connect system.
? Helped manage office operations with the center’s coordinator.
? Organized faculty and student-led events and workshops.
Night Desk Host | SUNY Delhi Residence Hall Association | Delhi, NY | October 2017 - September 2018
? Checked and verified the identification of students and visitors within the residence halls.
? Assumed the responsibilities of a Resident Assistant when they were off duty.
? Facilitated training for newly hired night host.
General Management Internship | Your Health Is Wealth Juice Bar | Brooklyn, NY | May 2018 - August 2018
? Assisted the general manager in day to day task. Including inventory, cash draw maintenance, and POS system training for employees.
? Assisted in team training for new employees.
? Learned how to communicate effectively with staff under the direction of the GM.
? Process all online orders, and maintained guest records for loyalty programs and discounts.
Restaurant Management Internship | Signatures Café Restaurant | Delhi, NY | Jan 2017 – May 2017
Pre-Professional Practicum for Hospitality Management Majors - 6 Credit On-Campus Internship
? Gained a realistic understanding of how to operate a restaurant. Learning everything from food prep; cooking food to order; FOH service; managerial skills; training and supervising employees; purchasing food products; and managerial decision making.
? Established a strong rapport with guest.
LEADERSHIP EXPERIENCE
Club Managers Association of America (SUNY Delhi) | Delhi, NY
Member Fall 2016 - Spring 2019
Latin-American Student Organization (SUNY Delhi) | Delhi, NY
Member Fall 2017 - Spring 2019
Black Student Union (SUNY Delhi) | Delhi, NY
Member Fall 2016 - Spring 2019
ADDITIONAL WORK EXPERIENCE
Retail Associate at the Swag Shop | Barclay Center | Brooklyn, NY | January 2019 - Present
New Year’s Eve - Event Staff - NYC Balldrop | J------------ | New York, NY | December 2018
Poll Worker for NYC 2018 General Elections | NYC Board of Elections | Brooklyn, NY | November 2018
Guest Service Representative and Cashier | CADI Food Service | Delhi, NY | August 2015 - May 2016
OTHER SKILLS
? Bilingual - Conversational Spanish
? Advance Social Media knowledge – Facebook, Twitter, LinkedIn, Snapchat, Instagram
? Microsoft Office Suite: Advanced – Word, PowerPoint; Intermediate – Excel, Publisher
? Intermediate knowledge of Google Apps/Drive and Prezi Presentation Software
Cullen N. Roach, Jr.
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------------
------------/in/cullen-r-373541131/
EDUCATION
State University of New York at Delhi (SUNY Delhi) | Delhi, NY
Bachelor of Business Administration | May 2019
Major: Hospitality Management with a concentration in Hotel and Resort Management
Awards: Community Service Leader of Merit Award | May 2019
Certifications: American Hotel & Lodging Educational Institute - HR Management 2016
American Hotel & Lodging Educational Institute - HR Training and Development 2018
WORK EXPERIENCE
Community Service Assistant in the O’Connor Center | SUNY Delhi | Delhi, NY | January 2019 - May 2019
? Supported professional staff by tracking community service hours of student volunteers and campus organizations using Microsoft Word, Excel and FilePro software.
? Served as a Student Ambassador for The O’Connor Center during recruitment open houses.
? Planned community service events in effort to bridge SUNY Delhi students to local community.
Office Assistant in the Center for Excellence & Innovation | SUNY Delhi | Delhi, NY | October 2018 - May 2019
? CRM Data entry into Bronco Connect system.
? Helped manage office operations with the center’s coordinator.
? Organized faculty and student-led events and workshops.
Night Desk Host | SUNY Delhi Residence Hall Association | Delhi, NY | October 2017 - September 2018
? Checked and verified the identification of students and visitors within the residence halls.
? Assumed the responsibilities of a Resident Assistant when they were off duty.
? Facilitated training for newly hired night host.
General Management Internship | Your Health Is Wealth Juice Bar | Brooklyn, NY | May 2018 - August 2018
? Assisted the general manager in day to day task. Including inventory, cash draw maintenance, and POS system training for employees.
? Assisted in team training for new employees.
? Learned how to communicate effectively with staff under the direction of the GM.
? Process all online orders, and maintained guest records for loyalty programs and discounts.
Restaurant Management Internship | Signatures Café Restaurant | Delhi, NY | Jan 2017 – May 2017
Pre-Professional Practicum for Hospitality Management Majors - 6 Credit On-Campus Internship
? Gained a realistic understanding of how to operate a restaurant. Learning everything from food prep; cooking food to order; FOH service; managerial skills; training and supervising employees; purchasing food products; and managerial decision making.
? Established a strong rapport with guest.
LEADERSHIP EXPERIENCE
Club Managers Association of America (SUNY Delhi) | Delhi, NY
Member Fall 2016 - Spring 2019
Latin-American Student Organization (SUNY Delhi) | Delhi, NY
Member Fall 2017 - Spring 2019
Black Student Union (SUNY Delhi) | Delhi, NY
Member Fall 2016 - Spring 2019
ADDITIONAL WORK EXPERIENCE
Retail Associate at the Swag Shop | Barclay Center | Brooklyn, NY | January 2019 - Present
New Year’s Eve - Event Staff - NYC Balldrop | J------------ | New York, NY | December 2018
Poll Worker for NYC 2018 General Elections | NYC Board of Elections | Brooklyn, NY | November 2018
Guest Service Representative and Cashier | CADI Food Service | Delhi, NY | August 2015 - May 2016
OTHER SKILLS
? Bilingual - Conversational Spanish
? Advance Social Media knowledge – Facebook, Twitter, LinkedIn, Snapchat, Instagram
? Microsoft Office Suite: Advanced – Word, PowerPoint; Intermediate – Excel, Publisher
? Intermediate knowledge of Google Apps/Drive and Prezi Presentation Software