Resume Idris Ali
Idris Ali
3914 18th Street N.E Washington, D.C 20018
------------
(C):------------
------------/in/Idris-Ali0102
Career Objective
I am seeking a position with a leading organization in the business world that allows for the potential to gain responsibility and develop a long-term career relationship. I look forward to being able to use my relationship building and marketing skills, forged through work experience, to tackle difficult challenges and drive innovation for years to come.
EDUCATION
The Catholic University of America, Washington, D.C.???Expected graduation: May, 2020
Majors: BS Business Marketing, BA Architecture????Cumulative GPA: 3.4/4.0
Minor: Sociology
Honors/Awards: Alpha Delta Gamma Scholarship Recipient, Dean’s List
Experience
Barnes & Noble, Washington, DC? ?????January 2017 – Present
Customer Service/Social Media Consultant
• Handle the cash and inventory
Ability to answer multi- phone lines and take messages
• Assist store customers with inquires
• Stock supplies
• Data Entry
• Updated and maintained the store’s Twitter, Instagram, and Facebook accounts
• Used store accounts to promote sales and highlight in-store promotions
• Increased sales and online social media traffic by roughly a 150% interaction rate
National Republican Senatorial Committee (NRSC), Washington, D.C.??May 2016-January 2017
Administrative Assistant
• Provide day-to-day administration and clerical support, as required.
• Ensuring that correspondence signed/reviewed is properly filed manually and
electronically.
• Mailing, faxing, scanning, filing, copying, printing,
• Schedule appointments and handle courtesy follow-up calls
• Create Excel files
Neal Simon Senatorial Campaign, Washington, D.C.?? April 2015-May 2016
Customer Care Representative (Fellow)
•?Interacted with customers to provide information in response to inquiries about
products and services
· Answered incoming calls
· Handled and resolved customer's complaints
· Assisted individuals interested in opening accounts
· Received orders for services to be installed, turned on, turned off, or changed
· Used multiline telephones, fax machines, and personal computers.
Extra-Curricular Activities
Alpha Delta Gamma National Fraternity (Treasurer), Washington D.C.
•?Created and managed the fraternity budget
•?Entrusted to collect and allocate funds to fund fraternity events
Over a 100 Volunteer Hours
•?Upkeep of Hyattsville Park, MD
• Multiple projects with Wounded Warriors
• Nonprofit Martha’s Table
Additional Skills
•?Proficient in Microsoft Office Suite
•?Proficient with Survey Monkey
• ?Experienced in data entry and analysis
• ?Skilled across all social media platforms
Idris Ali
3914 18th Street N.E Washington, D.C 20018
------------
(C):------------
------------/in/Idris-Ali0102
Career Objective
I am seeking a position with a leading organization in the business world that allows for the potential to gain responsibility and develop a long-term career relationship. I look forward to being able to use my relationship building and marketing skills, forged through work experience, to tackle difficult challenges and drive innovation for years to come.
EDUCATION
The Catholic University of America, Washington, D.C.???Expected graduation: May, 2020
Majors: BS Business Marketing, BA Architecture????Cumulative GPA: 3.4/4.0
Minor: Sociology
Honors/Awards: Alpha Delta Gamma Scholarship Recipient, Dean’s List
Experience
Barnes & Noble, Washington, DC? ?????January 2017 – Present
Customer Service/Social Media Consultant
• Handle the cash and inventory
Ability to answer multi- phone lines and take messages
• Assist store customers with inquires
• Stock supplies
• Data Entry
• Updated and maintained the store’s Twitter, Instagram, and Facebook accounts
• Used store accounts to promote sales and highlight in-store promotions
• Increased sales and online social media traffic by roughly a 150% interaction rate
National Republican Senatorial Committee (NRSC), Washington, D.C.??May 2016-January 2017
Administrative Assistant
• Provide day-to-day administration and clerical support, as required.
• Ensuring that correspondence signed/reviewed is properly filed manually and
electronically.
• Mailing, faxing, scanning, filing, copying, printing,
• Schedule appointments and handle courtesy follow-up calls
• Create Excel files
Neal Simon Senatorial Campaign, Washington, D.C.?? April 2015-May 2016
Customer Care Representative (Fellow)
•?Interacted with customers to provide information in response to inquiries about
products and services
· Answered incoming calls
· Handled and resolved customer's complaints
· Assisted individuals interested in opening accounts
· Received orders for services to be installed, turned on, turned off, or changed
· Used multiline telephones, fax machines, and personal computers.
Extra-Curricular Activities
Alpha Delta Gamma National Fraternity (Treasurer), Washington D.C.
•?Created and managed the fraternity budget
•?Entrusted to collect and allocate funds to fund fraternity events
Over a 100 Volunteer Hours
•?Upkeep of Hyattsville Park, MD
• Multiple projects with Wounded Warriors
• Nonprofit Martha’s Table
Additional Skills
•?Proficient in Microsoft Office Suite
•?Proficient with Survey Monkey
• ?Experienced in data entry and analysis
• ?Skilled across all social media platforms