Resume for the post of Marketing Profile
Gagandeep Singh
WZ-44/B-1 Mukherjee park Tilak Nagar
New Delhi -110018
Mbl: ------------(What’s App), ------------
Email: ------------
OBJECTIVE
Seeking a position, whereby I can contribute to the growth of the organization while improving upon my skills and adding to my professional experience.
ORGANISATIONAL EXPERIENCE
29Feb 2016 to Till Date: New Delhi Centre For Sight Eye Institute
Sr Executive - Online Marketing
?Responsible for achieving the process related targets for the team.
?Ensuring the best customer satisfaction to create a brand image of the company.
?Meeting Team Target on time.
?Generating Purchase Order related to any item purchased for marketing department.
?Any printing, Making marketing revenue from online source, BTL Team, Camps.
?Booking Appointments through online query.
06Jul 2011 – 02Feb 2016: Medanta the Medi City Hospital
Front Desk Executive
?Responsible for achieving the process related targets for the team.
?Ensuring the best customer satisfaction to create a brand image of the company.
?Meeting Team Target on time.
?OPD & IPD Billing For all Multi-Specialist.
3Feb 2010 – 4Jul 2011: YATRA .COM (on the payroll of Intelenet Global Services Pvt. Ltd)
Sr.Customer Care Executive
?Responsible for achieving the given sales & process related targets for the team.
?Ensuring the best customer satisfaction to create a brand image of the company.
?Meeting Customer Service target on time.
?Replying customer keeping in mind both customers and company
?Dealing with all types of customer service regarding cancellations and refunds.
?Ticketing & reservation for Domestic Flights.
08Jan 2009 – 14Aug 2009: Indian Railway (on the payroll of Bharat Bpo)
Customer Care Executive
?Responsible for achieving the given sales & process related targets for the team.
?Ensuring the best customer satisfaction to create a brand image of the company.
?Meeting Customer Service target on time.
?Booking Train Over the phone and send it through email or courier
KEY SKILLS
?Optimistic nature
?Self-starter and ability to learn
?Flair for interacting with people
?Relationship management skills and Negotiation skills
PROFESSIONAL QUALIFICATIONS
?Six months computer course from NIIT, Delhi.
?Knowledge of MS Word, Excel, Power Point, Internet, Windows 2000 / XP
ACADEMIC QUALIFICATIONS
?B. Com from C.C.S University, Meerut in 2007
?Higher Secondary from Rock field Public School C.B.S.E Delhi in 2004
?High School from Rock field Public School C.B.S.E Delhi in 2001
EXTRA CURRICULUM SKILLS
?Won first prize in Quiz com competition in School.
PERSONAL DETAILS
Father Name : Mr. Harpal Singh
Gender : Male
Marital Status : Single
Languages Known : English, Hindi and Punjabi
Date of Birth : 24th Jun 1985
DECLARTION
Sir, with due respect I am to Submit that given an opportunity to serve esteemed organization. I will leave no stone turned to come up to the expectation of my seniors and to prove my capabilities.
Yours Truly,
Place: New Delhi (Gagandeep Singh)
Gagandeep Singh
WZ-44/B-1 Mukherjee park Tilak Nagar
New Delhi -110018
Mbl: ------------(What’s App), ------------
Email: ------------
OBJECTIVE
Seeking a position, whereby I can contribute to the growth of the organization while improving upon my skills and adding to my professional experience.
ORGANISATIONAL EXPERIENCE
29Feb 2016 to Till Date: New Delhi Centre For Sight Eye Institute
Sr Executive - Online Marketing
?Responsible for achieving the process related targets for the team.
?Ensuring the best customer satisfaction to create a brand image of the company.
?Meeting Team Target on time.
?Generating Purchase Order related to any item purchased for marketing department.
?Any printing, Making marketing revenue from online source, BTL Team, Camps.
?Booking Appointments through online query.
06Jul 2011 – 02Feb 2016: Medanta the Medi City Hospital
Front Desk Executive
?Responsible for achieving the process related targets for the team.
?Ensuring the best customer satisfaction to create a brand image of the company.
?Meeting Team Target on time.
?OPD & IPD Billing For all Multi-Specialist.
3Feb 2010 – 4Jul 2011: YATRA .COM (on the payroll of Intelenet Global Services Pvt. Ltd)
Sr.Customer Care Executive
?Responsible for achieving the given sales & process related targets for the team.
?Ensuring the best customer satisfaction to create a brand image of the company.
?Meeting Customer Service target on time.
?Replying customer keeping in mind both customers and company
?Dealing with all types of customer service regarding cancellations and refunds.
?Ticketing & reservation for Domestic Flights.
08Jan 2009 – 14Aug 2009: Indian Railway (on the payroll of Bharat Bpo)
Customer Care Executive
?Responsible for achieving the given sales & process related targets for the team.
?Ensuring the best customer satisfaction to create a brand image of the company.
?Meeting Customer Service target on time.
?Booking Train Over the phone and send it through email or courier
KEY SKILLS
?Optimistic nature
?Self-starter and ability to learn
?Flair for interacting with people
?Relationship management skills and Negotiation skills
PROFESSIONAL QUALIFICATIONS
?Six months computer course from NIIT, Delhi.
?Knowledge of MS Word, Excel, Power Point, Internet, Windows 2000 / XP
ACADEMIC QUALIFICATIONS
?B. Com from C.C.S University, Meerut in 2007
?Higher Secondary from Rock field Public School C.B.S.E Delhi in 2004
?High School from Rock field Public School C.B.S.E Delhi in 2001
EXTRA CURRICULUM SKILLS
?Won first prize in Quiz com competition in School.
PERSONAL DETAILS
Father Name : Mr. Harpal Singh
Gender : Male
Marital Status : Single
Languages Known : English, Hindi and Punjabi
Date of Birth : 24th Jun 1985
DECLARTION
Sir, with due respect I am to Submit that given an opportunity to serve esteemed organization. I will leave no stone turned to come up to the expectation of my seniors and to prove my capabilities.
Yours Truly,
Place: New Delhi (Gagandeep Singh)