Resume for the post of Marketing Profile
Commerce
Location: New Delhi, Delhi, India
University: CCS University
Major: Commerce

Resume for the post of Marketing Profile

Gagandeep Singh
WZ-44/B-1 Mukherjee park Tilak Nagar
New Delhi -110018
Mbl: xxx-xxx-xxxx(What’s App), xxx-xxx-xxxx
Email: xxx-xxx-xxxx

OBJECTIVE

Seeking a position, whereby I can contribute to the growth of the organization while improving upon my skills and adding to my professional experience.

ORGANISATIONAL EXPERIENCE

29Feb 2016 to Till Date: New Delhi Centre For Sight Eye Institute

Sr Executive - Online Marketing
Responsible for achieving the process related targets for the team.
Ensuring the best customer satisfaction to create a brand image of the company.
Meeting Team Target on time.
Generating Purchase Order related to any item purchased for marketing department.
Any printing, Making marketing revenue from online source, BTL Team, Camps.
Booking Appointments through online query.

06Jul 2011 – 02Feb 2016: Medanta the Medi City Hospital

Front Desk Executive
Responsible for achieving the process related targets for the team.
Ensuring the best customer satisfaction to create a brand image of the company.
Meeting Team Target on time.
OPD & IPD Billing For all Multi-Specialist.

3Feb 2010 – 4Jul 2011: YATRA .COM (on the payroll of Intelenet Global Services Pvt. Ltd)

Sr.Customer Care Executive
Responsible for achieving the given sales & process related targets for the team.
Ensuring the best customer satisfaction to create a brand image of the company.
Meeting Customer Service target on time.
Replying customer keeping in mind both customers and company
Dealing with all types of customer service regarding cancellations and refunds.
Ticketing & reservation for Domestic Flights.

08Jan 2009 – 14Aug 2009: Indian Railway (on the payroll of Bharat Bpo)

Customer Care Executive
Responsible for achieving the given sales & process related targets for the team.
Ensuring the best customer satisfaction to create a brand image of the company.
Meeting Customer Service target on time.
Booking Train Over the phone and send it through email or courier



KEY SKILLS

Optimistic nature
Self-starter and ability to learn
Flair for interacting with people
Relationship management skills and Negotiation skills

PROFESSIONAL QUALIFICATIONS

Six months computer course from NIIT, Delhi.
Knowledge of MS Word, Excel, Power Point, Internet, Windows 2000 / XP


ACADEMIC QUALIFICATIONS

B. Com from C.C.S University, Meerut in 2007
Higher Secondary from Rock field Public School C.B.S.E Delhi in 2004
High School from Rock field Public School C.B.S.E Delhi in 2001

EXTRA CURRICULUM SKILLS

Won first prize in Quiz com competition in School.

PERSONAL DETAILS

Father Name : Mr. Harpal Singh
Gender : Male
Marital Status : Single
Languages Known : English, Hindi and Punjabi
Date of Birth : 24th Jun 1985
DECLARTION

Sir, with due respect I am to Submit that given an opportunity to serve esteemed organization. I will leave no stone turned to come up to the expectation of my seniors and to prove my capabilities.

Yours Truly,

Place: New Delhi (Gagandeep Singh)

Marketing, Customer Service, Billing