Resume_Elliott Cannon
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Resume_Elliott Cannon

Elliott Cannon 

Phone: ------------  Email: ?------------   
Education 
Ithaca College | Ithaca, NY 
? B.S. in Business Administration 
? Minor in Psychology 
? 3.8 cumulative GPA 
? Beta Gamma Sigma, Alpha Mu honors   

Work Experience 
Coast Professional Inc. | Geneseo, NY  
Consumer Care Representative, October 2018 - April 2019 
? Responsible for account collections, arranged debt repayment schedules based on  customer financial situations, resolved customer disputes 
? Managed a revolving monthly portfolio of hundreds of accounts, documented  correspondence with consumers and relevant parties 
? Handled high influx of outbound and inbound calls, performed other clerical duties   
Wyndham Hotels | Ithaca, NY 
Front Desk Agent, March 2017 - August 2017 
? Managed over 150 rooms and conference rooms, took all incoming calls and new  reservations, updated room capacities and vacancies, satisfied guest requests 
? Processed payments, posted charges, and resolved any discrepancies in guest accounts 
? Assisted the Director of Sales by updating rates and marketing promotional offers  ? Trained new staff regarding hotel software, customer service, phone etiquette, and  sales techniques   
iWorld Professionals | Rochester, NY 
Intern, June 2016 - August 2016 
? Reviewed resumes from and interviewed potential job candidates for various positions 
? Organized company database to improve efficiency 
? Conducted market research on local competitors and presented key findings to  company President and Director of Marketing 
? Collaborated with web development team to create a new company website   

Certifications and Other 
? Microsoft Excel, Hootsuite 
? Proficient with Opera Property Management and Bullhorn software 
? Coordinated a proposal for motion sensor lighting in residence halls at Ithaca College