Resume and cover letter
Adela Villa
2741 Derringer Pl,
Escondido, CA 92027
Phone: ------------
V------------
Objective:
To obtain a position within your professional facility where I can utilize my skills, experience and education, with the opportunity for professional growth based upon performance.
Qualifications:
• Bilingual in English and Spanish.
• 10 years of experience in customer service.
• Proficient in Microsoft Word, Excel, Outlook, PowerPoint and Medical Manager.
• Strong organizational and data management skills.
• Able to work independently or in a group.
• Flexible, adaptable, and reliable.
• Effective in handling multiple priorities.
• CPR certified.
• Experienced: Performed EKGs, Capillary sticks, venipuncture, hematocrits, urinalysis, injections, calculated medications, vital signs and differential slides.
Experience:
Palomar Medical Center, Escondido, CA 06/2011-03/2018
Laboratory Assistant III
• Process blood, body fluids such as CSF, and tissues.
• Stock working area.
• Register outpatients and answer incoming calls.
• Attend to faxed/Dr's orders.
• Call for stat pick-ups.
• Centrifuge blood-separate plasma from blood.
• Assist and process all body fluids for the following departments: Microbiology, Chemistry, Hematology, and Coagulation.
• Assist the Phlebotomist.
• Performs all work following laboratory safety practices.
• Prepares lab test kits, culture media, stains and reagents.
• Fills tubes and bottles with specified solutions and applies identification labels.
• Sets up, labels, and files microscope slides used for testing.
• Receives and prepares specimens for study and processing utilizing various methods and equipment.
• Arranges specimens and samples on trays to be placed in incubators and refrigerators.
• Cleans and sterilizes laboratory equipment, such as glassware, metal instruments, sinks, tables and test panels.
• Feeds and transfers tissue culture cells.
Food and Nutrition Services/ Dietary Office 09/2006-06/2011
• Assisted with setting up assigned tray assembly station before each line including all utensils required for portion control, dishes, paper supplies, foods, condiments, etc.
• Counted and recorded all food before and after each line.
• Assisted with inventory; stored and rotated assigned items daily.
• Prepared and garnished salads, sandwiches, cold plates, jellos, custards, pudding and desserts. Portion soups, broths, hot cereal and all pre-plate items according to assigned pre sheets.
• Observed proper sanitation practices in food handling and equipment use.
• Maintained a clean and sanitary work area.
• Presented menus to patients and assist then with menu selection as needed. Distribute meals according to diet master list.
• Collected trays after meal service and deliver food cart to elevator.
• Delivered snacks to patients.
• Maintained proper sanitation procedures for service food.
• Maintained tray service as needed.
• Other duties as assigned.
Tri-city Medical Center Outpatient Surgery Center, Vista, CA 04/2011-05/2011
Internship Medical Assistant
180 Hours Completed
• Greeted patients and visitors to the Surgery center.
• Obtained all required information to register the patient.
• Ensured/assisted patient in completing all forms and routed those forms to the appropriate personnel or department.
• Imputed registration demographic and insurance information into computer.
• Reviewed current registration information with patient updating information as required.
• Assembled and send new patient packets, registration packets, history and physical forms prior to scheduled appointments.
• Scheduled patient visits per established Standard Work. Confirmed appointments, canceled appointments, rescheduled appointments and notified clinical staff of appointment changes per Standard Work. Discussed scheduling conflicts or problems with supervisor or clinical staff. Provided schedule updates during the day.
• Checked patient out at the end of visit as per office procedure.
• Roomed patients utilizing best practice MA workflow; maintained patient flow per schedule.
• Checked and documented patient's vitals.
Redwood Town Court, Escondido, CA 09/2008-05/2009 Caregiver
• Provided personal assistance to residents including toileting, incontinence care, bathing, dressing, personal hygiene assistance, ambulation and transferring.
• Observed and reports any changes in resident's physical or mental condition, any unusual behaviors or any suspicion of elder abuse to supervisor; offered consistent reassurance and positive reinforcement dealing with different behaviors, dealt with wandering, repetitive actions, verbal noises and wanting to go home.
• Responded to patient calls, emergency lights and other resident needs/requests promptly.
• Shared general C.N.A. duties as assigned including, but not limited to: showers, lunch assignments, water pitcher changes, nourishments and meal percentage recording and clean resident room area, including changing bed linens, bed table stand.
• Followed the resident Service Plan and flowsheet when providing care.
• Demonstrated understanding of communication problems & related disabilities associated with stroke, dementia or deafness.
• Assured appropriate quality of care is provided to all Residents/Clients according to their individual needs.
• Completed documentation on any unusual incidents or on resident change of condition.
• Documented pertinent information for change of shift on 24 hour log.
McDonald's Restaurant, Escondido, CA 06/2004 - 08/2006
Cashier
• Responsible for $100.00 daily with 100% accountability.
• Conducted food preparation.
• Trained new employees.
• Greeted customers with a smile.
• Retrieved accurate food orders.
• Ensured restaurant's cleanliness.
• Ensured items were well stocked.
Education:
Escondido High School
Graduated 2006
UEI College, San Marcos, CA Graduated 2011
• Medical Assistant
Palomar College
2014-present
Adela Villa
2741 Derringer Pl
Escondido, CA 92027
Home: ------------
Cell: ------------
August,11,2019
Palomar Medical Center
Escondido, CA 92025
V------------
To Whom It May Concern:
In response to your add, I would like to apply for the Medical Assistant position that you are offering. If you are looking for a dedicated, responsible, well prepared, and dependable new employee than I'm the right person for this job.
You will find my resume enclosed as well as my phone number where I can be reached. I'm looking forward to hearing from you.
Sincerely,
Adela Villa
Adela Villa
2741 Derringer Pl,
Escondido, CA 92027
Phone: ------------
V------------
Objective:
To obtain a position within your professional facility where I can utilize my skills, experience and education, with the opportunity for professional growth based upon performance.
Qualifications:
• Bilingual in English and Spanish.
• 10 years of experience in customer service.
• Proficient in Microsoft Word, Excel, Outlook, PowerPoint and Medical Manager.
• Strong organizational and data management skills.
• Able to work independently or in a group.
• Flexible, adaptable, and reliable.
• Effective in handling multiple priorities.
• CPR certified.
• Experienced: Performed EKGs, Capillary sticks, venipuncture, hematocrits, urinalysis, injections, calculated medications, vital signs and differential slides.
Experience:
Palomar Medical Center, Escondido, CA 06/2011-03/2018
Laboratory Assistant III
• Process blood, body fluids such as CSF, and tissues.
• Stock working area.
• Register outpatients and answer incoming calls.
• Attend to faxed/Dr's orders.
• Call for stat pick-ups.
• Centrifuge blood-separate plasma from blood.
• Assist and process all body fluids for the following departments: Microbiology, Chemistry, Hematology, and Coagulation.
• Assist the Phlebotomist.
• Performs all work following laboratory safety practices.
• Prepares lab test kits, culture media, stains and reagents.
• Fills tubes and bottles with specified solutions and applies identification labels.
• Sets up, labels, and files microscope slides used for testing.
• Receives and prepares specimens for study and processing utilizing various methods and equipment.
• Arranges specimens and samples on trays to be placed in incubators and refrigerators.
• Cleans and sterilizes laboratory equipment, such as glassware, metal instruments, sinks, tables and test panels.
• Feeds and transfers tissue culture cells.
Food and Nutrition Services/ Dietary Office 09/2006-06/2011
• Assisted with setting up assigned tray assembly station before each line including all utensils required for portion control, dishes, paper supplies, foods, condiments, etc.
• Counted and recorded all food before and after each line.
• Assisted with inventory; stored and rotated assigned items daily.
• Prepared and garnished salads, sandwiches, cold plates, jellos, custards, pudding and desserts. Portion soups, broths, hot cereal and all pre-plate items according to assigned pre sheets.
• Observed proper sanitation practices in food handling and equipment use.
• Maintained a clean and sanitary work area.
• Presented menus to patients and assist then with menu selection as needed. Distribute meals according to diet master list.
• Collected trays after meal service and deliver food cart to elevator.
• Delivered snacks to patients.
• Maintained proper sanitation procedures for service food.
• Maintained tray service as needed.
• Other duties as assigned.
Tri-city Medical Center Outpatient Surgery Center, Vista, CA 04/2011-05/2011
Internship Medical Assistant
180 Hours Completed
• Greeted patients and visitors to the Surgery center.
• Obtained all required information to register the patient.
• Ensured/assisted patient in completing all forms and routed those forms to the appropriate personnel or department.
• Imputed registration demographic and insurance information into computer.
• Reviewed current registration information with patient updating information as required.
• Assembled and send new patient packets, registration packets, history and physical forms prior to scheduled appointments.
• Scheduled patient visits per established Standard Work. Confirmed appointments, canceled appointments, rescheduled appointments and notified clinical staff of appointment changes per Standard Work. Discussed scheduling conflicts or problems with supervisor or clinical staff. Provided schedule updates during the day.
• Checked patient out at the end of visit as per office procedure.
• Roomed patients utilizing best practice MA workflow; maintained patient flow per schedule.
• Checked and documented patient's vitals.
Redwood Town Court, Escondido, CA 09/2008-05/2009 Caregiver
• Provided personal assistance to residents including toileting, incontinence care, bathing, dressing, personal hygiene assistance, ambulation and transferring.
• Observed and reports any changes in resident's physical or mental condition, any unusual behaviors or any suspicion of elder abuse to supervisor; offered consistent reassurance and positive reinforcement dealing with different behaviors, dealt with wandering, repetitive actions, verbal noises and wanting to go home.
• Responded to patient calls, emergency lights and other resident needs/requests promptly.
• Shared general C.N.A. duties as assigned including, but not limited to: showers, lunch assignments, water pitcher changes, nourishments and meal percentage recording and clean resident room area, including changing bed linens, bed table stand.
• Followed the resident Service Plan and flowsheet when providing care.
• Demonstrated understanding of communication problems & related disabilities associated with stroke, dementia or deafness.
• Assured appropriate quality of care is provided to all Residents/Clients according to their individual needs.
• Completed documentation on any unusual incidents or on resident change of condition.
• Documented pertinent information for change of shift on 24 hour log.
McDonald's Restaurant, Escondido, CA 06/2004 - 08/2006
Cashier
• Responsible for $100.00 daily with 100% accountability.
• Conducted food preparation.
• Trained new employees.
• Greeted customers with a smile.
• Retrieved accurate food orders.
• Ensured restaurant's cleanliness.
• Ensured items were well stocked.
Education:
Escondido High School
Graduated 2006
UEI College, San Marcos, CA Graduated 2011
• Medical Assistant
Palomar College
2014-present
Adela Villa
2741 Derringer Pl
Escondido, CA 92027
Home: ------------
Cell: ------------
August,11,2019
Palomar Medical Center
Escondido, CA 92025
V------------
To Whom It May Concern:
In response to your add, I would like to apply for the Medical Assistant position that you are offering. If you are looking for a dedicated, responsible, well prepared, and dependable new employee than I'm the right person for this job.
You will find my resume enclosed as well as my phone number where I can be reached. I'm looking forward to hearing from you.
Sincerely,
Adela Villa