Resume
PROFESSIONAL SKILLS
� Experience with multiple Payroll Processing systems: Oracle PeopleSoft, Workforce Time and Attendance, ADP EZ Labor, ADP Global View, Lawson, Ultimate Software/ UltiPro, and Colleague
� USCIS I-9 Eligibility Certifier
� Extensive Customer Service Experience
� Microsoft Power User Certification ONLC (Excel, Word, Access, PowerPoint, Outlook)
WORK EXPERIENCE
Payroll Specialist
Pandora Jewelry LLC, Baltimore MD
September 2019- Present
Responsibilities:
� Supports the Pandora Americas Shared Service payroll process as primary subject matter and only payroll specialist for multi-state biweekly payroll processing for 3,000-4,000 employees
� Perform all payroll tasks to run full cycle payroll
� Audit HR personnel entries as it relates to employees pay
� Research and resolve payroll issues for employees through ZenDesk Payroll Ticketing system, via email, or by phone
� Work closely with Accounting to reconcile payroll journal entries and clear up any discrepancies
� Scan, file and/or save payroll files for audits
� Maintain payroll expertise by staying updated on statutory compliance
� Maintain employee payroll garnishments and other levies
� Process off-cycle payments or manual checks as needed
� Ensure payroll taxes are filed quarterly, perform reconciliations of 941s to payroll reports.
� Perform necessary year end payroll processes for W2 preparation and distribution
� Prepare all reports sent to Internal Controls to ensure accurate and timely payroll processing
� Collaborate on Workforce Implementation, configuration, and testing as the primary payroll expert
� Collaborate on ADP Global View Implementation, configuration, and testing as the primary payroll expert
Financial Administrator
U.S. House of Representatives, Washington DC
September 2019- Present
Responsibilities:
� Report on financial projections
� Review and process reimbursements
� Ensure timely processing of bills
� Prepare budgets
� Participate in payroll processes by doing the onboarding process for new hires as well as any personnel changes, salary adjustments, terminations
Payroll and Benefits Specialist
Chief Administrative Officer, U.S. House of Representatives - Washington DC
December 2017- September 2019
Responsibilities:
� Processed payroll monthly for over 10,000 employees using Oracle PeopleSoft and Lawson
� Counsel current and former House employees regarding all Federal and House specific payroll, benefit, and compensation related issues
� Answer general inquiries and questions about the interrelationship between different areas of payroll and benefits via in person, phone, and email communication
� Appointment and termination processing
� Salary, title, and other withholding and information changes
� Reconcile and process various EFT/ACH activities
� Reconcile, prepare, and distribute various payroll related reports
� Instruct, train, and mentor members of congress on how the payroll and benefits processes for their staff
Payroll Specialist
Payroll Department, American University- Washington DC
June 2017- December 2017
Responsibilities:
� Process payroll for bi-weekly and monthly payroll cycles for over 12,000 employees
� Auditing of electronic and paper timesheets/ leave reports for both biweekly and monthly pay cycles
� Entering of tax withholding forms, Direct deposit ACH set up, and various payroll/benefit deductions
� Ensure compliance with federal and state regulations are upheld
� Calculate, process, and issue retro payments, separation, and termination payouts
� Processing of Short and Long-Term Disability cases
� Assist in the production and distribution of manual checks
� Assist employees with walk in and phone inquiries relating to payroll issues
Human Resources and Payroll Assistant
Department of Human Resources, American University- Washington, DC
September 2015- June 2017
Responsibilities:
� Assist employees with varying inquiries by phone and in person
� Transfer calls to appropriate destination
� Filing of important documents
� Mail distribution
� Office inventory and ordering
� Set up and arranged meetings
� Served as an assistant to the Workplace Learning and Development team preparing for employee trainings
� Directly responsible for coordinating with multiple departments to complete posting of jobs to the job website for full-time and part-time positions
� Verify completion of new hire paperwork and insure each person is eligible to work
- I-9 Certifier (eligibility to work in the United States)
- Tax forms
- Direct deposit set up
Chick Fil A (Franchise) - Laurel, MD
Team leader/ Assistant Manager
June 2011 � June 2017
Responsibilities:
� Interview, Hire, and Train new associates
Motivate and coach associates
� supervised the day-to-day operations
� Monitor customer satisfaction and resolve customer issues
� Operated point-of-sale cash register
� Maintained inventory levels
� Ensure employees follow all safety and health guidelines
EDUCATION
University of Maryland Global Campus 8/2017- Present
Expected Graduation- 8/2021- BS: Accounting
BA: General Studies
American University- Physics 8/2015- 5/2017 (some college)
Morgan State University- BA Music Performance 8/2012 � 5/2015 (some college)
PROFESSIONAL SKILLS
� Experience with multiple Payroll Processing systems: Oracle PeopleSoft, Workforce Time and Attendance, ADP EZ Labor, ADP Global View, Lawson, Ultimate Software/ UltiPro, and Colleague
� USCIS I-9 Eligibility Certifier
� Extensive Customer Service Experience
� Microsoft Power User Certification ONLC (Excel, Word, Access, PowerPoint, Outlook)
WORK EXPERIENCE
Payroll Specialist
Pandora Jewelry LLC, Baltimore MD
September 2019- Present
Responsibilities:
� Supports the Pandora Americas Shared Service payroll process as primary subject matter and only payroll specialist for multi-state biweekly payroll processing for 3,000-4,000 employees
� Perform all payroll tasks to run full cycle payroll
� Audit HR personnel entries as it relates to employees pay
� Research and resolve payroll issues for employees through ZenDesk Payroll Ticketing system, via email, or by phone
� Work closely with Accounting to reconcile payroll journal entries and clear up any discrepancies
� Scan, file and/or save payroll files for audits
� Maintain payroll expertise by staying updated on statutory compliance
� Maintain employee payroll garnishments and other levies
� Process off-cycle payments or manual checks as needed
� Ensure payroll taxes are filed quarterly, perform reconciliations of 941s to payroll reports.
� Perform necessary year end payroll processes for W2 preparation and distribution
� Prepare all reports sent to Internal Controls to ensure accurate and timely payroll processing
� Collaborate on Workforce Implementation, configuration, and testing as the primary payroll expert
� Collaborate on ADP Global View Implementation, configuration, and testing as the primary payroll expert
Financial Administrator
U.S. House of Representatives, Washington DC
September 2019- Present
Responsibilities:
� Report on financial projections
� Review and process reimbursements
� Ensure timely processing of bills
� Prepare budgets
� Participate in payroll processes by doing the onboarding process for new hires as well as any personnel changes, salary adjustments, terminations
Payroll and Benefits Specialist
Chief Administrative Officer, U.S. House of Representatives - Washington DC
December 2017- September 2019
Responsibilities:
� Processed payroll monthly for over 10,000 employees using Oracle PeopleSoft and Lawson
� Counsel current and former House employees regarding all Federal and House specific payroll, benefit, and compensation related issues
� Answer general inquiries and questions about the interrelationship between different areas of payroll and benefits via in person, phone, and email communication
� Appointment and termination processing
� Salary, title, and other withholding and information changes
� Reconcile and process various EFT/ACH activities
� Reconcile, prepare, and distribute various payroll related reports
� Instruct, train, and mentor members of congress on how the payroll and benefits processes for their staff
Payroll Specialist
Payroll Department, American University- Washington DC
June 2017- December 2017
Responsibilities:
� Process payroll for bi-weekly and monthly payroll cycles for over 12,000 employees
� Auditing of electronic and paper timesheets/ leave reports for both biweekly and monthly pay cycles
� Entering of tax withholding forms, Direct deposit ACH set up, and various payroll/benefit deductions
� Ensure compliance with federal and state regulations are upheld
� Calculate, process, and issue retro payments, separation, and termination payouts
� Processing of Short and Long-Term Disability cases
� Assist in the production and distribution of manual checks
� Assist employees with walk in and phone inquiries relating to payroll issues
Human Resources and Payroll Assistant
Department of Human Resources, American University- Washington, DC
September 2015- June 2017
Responsibilities:
� Assist employees with varying inquiries by phone and in person
� Transfer calls to appropriate destination
� Filing of important documents
� Mail distribution
� Office inventory and ordering
� Set up and arranged meetings
� Served as an assistant to the Workplace Learning and Development team preparing for employee trainings
� Directly responsible for coordinating with multiple departments to complete posting of jobs to the job website for full-time and part-time positions
� Verify completion of new hire paperwork and insure each person is eligible to work
- I-9 Certifier (eligibility to work in the United States)
- Tax forms
- Direct deposit set up
Chick Fil A (Franchise) - Laurel, MD
Team leader/ Assistant Manager
June 2011 � June 2017
Responsibilities:
� Interview, Hire, and Train new associates
Motivate and coach associates
� supervised the day-to-day operations
� Monitor customer satisfaction and resolve customer issues
� Operated point-of-sale cash register
� Maintained inventory levels
� Ensure employees follow all safety and health guidelines
EDUCATION
University of Maryland Global Campus 8/2017- Present
Expected Graduation- 8/2021- BS: Accounting
BA: General Studies
American University- Physics 8/2015- 5/2017 (some college)
Morgan State University- BA Music Performance 8/2012 � 5/2015 (some college)