Resume
Resume

Heather Ream
8224 Traphagen St. NW, Apt G, Massillon, Ohio, 44646 ? ------------ ? ------------

Education
Bachelor of Science, August 2019
Kent State University, Kent, Ohio
Major: Integrated Health Studies Concentration: Health Care Administration and Systems
Minor: Business
Overall GPA: 3.68 Major GPA: 3.97

Special Skills
Computer Skills: Microsoft Word, PowerPoint, Excel, Outlook

Work Experience
Scheduling Coordinator, Smithville Western Care Center, Wooster, Ohio
August 2019 � April 2020
Construct monthly schedules for employees. Monitor daily schedules. Review timesheets. Participate in payroll processing. Review applications. Conduct interviews. Hire employees. Handle employee conflicts. Issue disciplinary action. Answer phones. Direct calls. Daily usage of Excel, Word, and Outlook. Filing of documents. Daily usage of office equipment.

Scheduling, Hiring, and Payroll Intern, Rose Lane Nursing and Rehabilitation, Massillon, Ohio
June 2019 � August 2019
Assist in checking timecards daily. Enter schedules into NOVA scheduling system. Enter and revise schedules in Excel. Assist in finding shift pick-ups. Assist in organization of new hire orientations. Handle employee scheduling conflicts. Assist in billing of staffing agency.

Customer Service Representative, City Cleaners, Hartville, Ohio
August 2016 � August 2019
Greet and communicate with customers. Handle customer complaints and conflicts. Organize clothing into several departments. Operate cash register/cash handling. Assist in production of job related items.


Honors/Activities
Member, The National Society of Collegiate Scholars (January 2015 � Present)
Dean�s List, 6 times
Recipient, Stark Academic Accomplishment Scholarship (August 2014 � May 2017)