Location: Philadelphia, PA, USA
School: Mansfield University
Major: Psychology


Bachelor’s Degree in Psychology - Counseling Concentration
Mansfield University, Mansfield, PA 16933

High School Diploma Philadelphia Electrical & Technology, Philadelphia, PA 19102

Work Skills
• Knowledgeable in Psychology, Sociology, Political Science and basic Economics
• Tech savvy, can type 40 WPM and proficient in Microsoft Word and PowerPoint
• Outstanding Conflict Resolution and Communication skills
• Experienced working with children, in offices, Customer Service, Community Service and Public Speaking

Work Experience
Customer Service Rep and Security – 1201 Filbert St, Philadelphia, PA 19107 July 2019 – Present
• Trained in CSR and security services at three different facilities
• Handled the public daily in a work environment that is routinely fast pace
• Trusted to handle money and keys to the facility.
• Trained several new employees while there
• Worked efficiently with different departments to solve problems and achieve the same goal

Therapeutic Support Staff – 2824 Jenks St, Philadelphia, PA 19137
• Provides behavior support for a middle school child with autism
• Helps client preform classwork and maintain good behavior throughout the day.
• Provides a detailed daily written report on client’s progress and interactions
• Interacts daily with school staff (Principle, disciplinarian, teachers, parent etc.)

Children’s Hospital Contract Worker – 3401 Civic Center Blvd, Phila. PA 19107
• Assisted hospital patients during emergencies
• Handled money, maintained hospital parking machines and cleaned entire garages
• Made phone calls to different departments in the hospital when needed

Peer Educator – Certified Peer Counselor, Mansfield, PA 16933
• Planned educational events
• Took a 12-hour training to be Certified on counseling young adults
• Counsel students one on one

Library Employee – Achieves and Categorizing, Mansfield, PA 16933
• Labeled and categorized 100’s of sensitive media material
• Trusted to handle and file important University documents
• Worked without the need of supervision

Political Office Intern – City Hall Intern, Philadelphia, PA 19122
• Filed congressional paperwork
• Assisted constituents in the 1st district of Philadelphia through telephone
• Made phone calls to over 500 businesses for the Activates Fund bill
• Worked under and reported to congressmen Mark Squilla

Veteran’s Affairs Hospital Volunteer – Blood Lab Assistant, Philadelphia, PA 19104
• Received and transported lab samples to various places in the hospital
• Worked alongside nurses and other healthcare professionals