Resume
Resume

Education
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Bachelor�s Degree in Psychology - Counseling Concentration
Mansfield University, Mansfield, PA 16933

High School Diploma Philadelphia Electrical & Technology, Philadelphia, PA 19102

Work Skills
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� Knowledgeable in Psychology, Sociology, Political Science and basic Economics
� Tech savvy, can type 40 WPM and proficient in Microsoft Word and PowerPoint
� Outstanding Conflict Resolution and Communication skills
� Experienced working with children, in offices, Customer Service, Community Service and Public Speaking

Work Experience
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Customer Service Rep and Security � 1201 Filbert St, Philadelphia, PA 19107 July 2019 � Present
� Trained in CSR and security services at three different facilities
� Handled the public daily in a work environment that is routinely fast pace
� Trusted to handle money and keys to the facility.
� Trained several new employees while there
� Worked efficiently with different departments to solve problems and achieve the same goal

Therapeutic Support Staff � 2824 Jenks St, Philadelphia, PA 19137
� Provides behavior support for a middle school child with autism
� Helps client preform classwork and maintain good behavior throughout the day.
� Provides a detailed daily written report on client�s progress and interactions
� Interacts daily with school staff (Principle, disciplinarian, teachers, parent etc.)

Children�s Hospital Contract Worker � 3401 Civic Center Blvd, Phila. PA 19107
� Assisted hospital patients during emergencies
� Handled money, maintained hospital parking machines and cleaned entire garages
� Made phone calls to different departments in the hospital when needed

Peer Educator � Certified Peer Counselor, Mansfield, PA 16933
� Planned educational events
� Took a 12-hour training to be Certified on counseling young adults
� Counsel students one on one

Library Employee � Achieves and Categorizing, Mansfield, PA 16933
� Labeled and categorized 100�s of sensitive media material
� Trusted to handle and file important University documents
� Worked without the need of supervision


Political Office Intern � City Hall Intern, Philadelphia, PA 19122
� Filed congressional paperwork
� Assisted constituents in the 1st district of Philadelphia through telephone
� Made phone calls to over 500 businesses for the Activates Fund bill
� Worked under and reported to congressmen Mark Squilla

Veteran�s Affairs Hospital Volunteer � Blood Lab Assistant, Philadelphia, PA 19104
� Received and transported lab samples to various places in the hospital
� Worked alongside nurses and other healthcare professionals