Resume

Amber Sweet
Rantoul, IL ------------155

HIGH SCHOOL DIPLOMA MAY 1997 GIBSON CITY MELVIN SIBLEY HIGH SCHOOL�
� Computer Courses�
� Art
Authorized to work in the US for any employer

Work Experience

Data Entry
SourceHOV - Rantoul, IL
September 2018 to February 2019

Sort and prepare medical and legal documents for scanning and indexing�
Data Entry - entered information from the documents into the digital scanned file� Quality Assurance of scanned and uploaded images

Cab Driver/Dispatcher
Amazing Cab - Rantoul, IL
October 2017 to April 2018

Cab Driver

Driver Support
AMAZON AMZL - Rantoul, IL
July 2017 to October 2017

Call Center Driver Support�
Assist customers with tracking packages

Cab Driver/Dispatcher
Amazing Cab - Rantoul, IL
October 2016 to July 2017

Cab driver

SUPERVISOR/COORDINATOR
FE MORAN SECURITY SOLUTIONS
October 2013 to April 2016
� 3rd shift Supervisor/Coordinator�
� Inbound/Outbound calls in a Call Center Environment�
� Alarm Monitoring�
� Dispatch on Medical, Security and Fire alarms

TECHNICAL SUPPORT
AT&T MOBILITY
October 2003 to April 2013
� Inbound/Outbound calls in a Call Center Environment�
� Use of Multiple Screens and Programs�
� Troubleshooting Equipment and Service Issues�
� Assisted customers with Billing Questions�
� Assisted customers with Plan Changes

OFFICE ASSISTANT/SOFTLINES MANAGER
ALCO
June 1995 to May 1999

� Ordering Merchandise�
� Inventory�
� Deposits�
� Payroll�
� Cashier�
� Customer Service

Education

Medical Billing and Coding
Ultimate Medical Academy-Tampa - Rantoul, IL
February 2016 to November 2019

Skills

Typing, Data-Entry, Data Entry Operator, Data Entry, Excel, Word, Customer Service

Additional Information Skills & Abilities�

� Able to Multi-task�
� Goal Oriented�
� Proficient in Microsoft Word, Microsoft Excel�
� Able to work with multiple screens and programs simultaneously�
� Able to work in both outbound and inbound call capacity