Resume
EDUCATION:
St. Thomas University, Miami Gardens, FL Aug. 2012 � Dec. 2013
? Major - Criminal Justice
Cristo Rey New York High School, New York, NY Sept.2008 � June 2012
? Graduated with Academic Honors
? Outstanding Performance: Corporate Work Study Program 2010
WORK EXPERIENCE:
H&M (Hennes & Mauritz) Aug. 2015 � Oct. 2018
Sales Advisor
? Greet customers and provide customer service
? Partner up with team members to meet sales goal
? Answer incoming calls in relation to product information
? Merchandise items according to store guidelines
? Operate register to produce sales
? Prepare incoming products for floor presentation
? Oversee fitting room and help guide customers through fitting room process
? Work with team members on department projects
? Team leader/Oversee assigned department area
? Train and produce training schedule for new employees designated to assigned
department area
? Use store handbook to market clothing ideas to the ideal customer/produce
marketing strategies
? Discuss with staff and managers about department sales and assist with layout
of department regarding what is trending and selling
MACY�S June 2014 � June 2015
Sales Associate (Women�s Denim Specialist)
? Greet and make connections with customers
? Operate register to produce a sale
? Work individual/ in teams to meet store objectives
? Utilize product knowledge to meet customer�s basic needs
? Produce special cliental list to inform loyal customers of upcoming events and
sales
? Maintain selling floor and any working area
The Right Step Inc. Jan. 2014 � May 2014
Daycare Substitute Provider
? Help children with homework
? Prepare meals
? Setup fundamental activities
? Create arts and crafts for children
? Prepare daily curriculum
National Financial Partners (NFP) Nov. 2011 � June 2012
Intern (Human Resources; Receptionist)
? Provided temporary for front desk reception
? Filed confidential files for clients
? Produced labels and organized folders
Goshow Architects Sept. 2011 � Nov. 2011
Intern (Receptionist Temp.)
? Provided temporary front desk reception
? Sorted mail and received incoming packages
? Watched over security cameras of the front and back door
? Prepared invoices for Accounts Payable
? Reviewed employee timesheets for Payroll
? Ordered office and kitchen supplies
Jones Day LLP, New York, NY Sept. 2010 � June 2011
Intern (Duplication; Mailroom Clerk)
? Produced copies of confidential documents
? Billed attorneys for duplication requests
? Sorted and delivered mail
Exec-Comm, New York, NY Sept. 2009 � June 2010
Intern (Human Resources/Front Desk)
? Utilized company design programs to improve communication materials for
clients
? Filed paper work and worked reception desk
Debevoise & Plimpton LLP New York, NY Sept. 2008 � June 2009
Intern (Human Resources)
? Scanned and upload documents
? Calculated billable hours and reviewed employees� timesheet for payroll
? Handled petty cash for the firm
SKILLS
? Communication Skills, Customer Service Skills, Leadership Skills, Critical
Thinking Skills, Microsoft Word, Excel and PowerPoint, Internet Explorer, Safari,
Typing 40 wpm
EDUCATION:
St. Thomas University, Miami Gardens, FL Aug. 2012 � Dec. 2013
? Major - Criminal Justice
Cristo Rey New York High School, New York, NY Sept.2008 � June 2012
? Graduated with Academic Honors
? Outstanding Performance: Corporate Work Study Program 2010
WORK EXPERIENCE:
H&M (Hennes & Mauritz) Aug. 2015 � Oct. 2018
Sales Advisor
? Greet customers and provide customer service
? Partner up with team members to meet sales goal
? Answer incoming calls in relation to product information
? Merchandise items according to store guidelines
? Operate register to produce sales
? Prepare incoming products for floor presentation
? Oversee fitting room and help guide customers through fitting room process
? Work with team members on department projects
? Team leader/Oversee assigned department area
? Train and produce training schedule for new employees designated to assigned
department area
? Use store handbook to market clothing ideas to the ideal customer/produce
marketing strategies
? Discuss with staff and managers about department sales and assist with layout
of department regarding what is trending and selling
MACY�S June 2014 � June 2015
Sales Associate (Women�s Denim Specialist)
? Greet and make connections with customers
? Operate register to produce a sale
? Work individual/ in teams to meet store objectives
? Utilize product knowledge to meet customer�s basic needs
? Produce special cliental list to inform loyal customers of upcoming events and
sales
? Maintain selling floor and any working area
The Right Step Inc. Jan. 2014 � May 2014
Daycare Substitute Provider
? Help children with homework
? Prepare meals
? Setup fundamental activities
? Create arts and crafts for children
? Prepare daily curriculum
National Financial Partners (NFP) Nov. 2011 � June 2012
Intern (Human Resources; Receptionist)
? Provided temporary for front desk reception
? Filed confidential files for clients
? Produced labels and organized folders
Goshow Architects Sept. 2011 � Nov. 2011
Intern (Receptionist Temp.)
? Provided temporary front desk reception
? Sorted mail and received incoming packages
? Watched over security cameras of the front and back door
? Prepared invoices for Accounts Payable
? Reviewed employee timesheets for Payroll
? Ordered office and kitchen supplies
Jones Day LLP, New York, NY Sept. 2010 � June 2011
Intern (Duplication; Mailroom Clerk)
? Produced copies of confidential documents
? Billed attorneys for duplication requests
? Sorted and delivered mail
Exec-Comm, New York, NY Sept. 2009 � June 2010
Intern (Human Resources/Front Desk)
? Utilized company design programs to improve communication materials for
clients
? Filed paper work and worked reception desk
Debevoise & Plimpton LLP New York, NY Sept. 2008 � June 2009
Intern (Human Resources)
? Scanned and upload documents
? Calculated billable hours and reviewed employees� timesheet for payroll
? Handled petty cash for the firm
SKILLS
? Communication Skills, Customer Service Skills, Leadership Skills, Critical
Thinking Skills, Microsoft Word, Excel and PowerPoint, Internet Explorer, Safari,
Typing 40 wpm