Resume
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Resume

ELLA D. GILLIAM

EDUCATION
UNIVERSITY OF NORTH CAROLINA at Chapel Hill
Political Science Major, Biology Minor
NEEDHAM B. BROUGHTON HIGH SCHOOL
Graduated in Top 10% (440 graduates), IB Diploma Recipient
Graduation May 2020

June 2016
EXPERIENCE
LONG TERM NANNY- Chapel Hill, NC
June 2017- Present
Local Nanny, as well as Au Pair Abroad
� Utilized networking skills though use of employment websites to connect myself to child care opportunities
� Accepted an Au Pair job in Northern Italy over the summer to teach English-speaking skills to four children; gained experience travelling independently and speaking in a second-language
� Currently supervising two children weekly through facilitating after-school activities, tutoring in basic mathematics and writing, and providing extra support and flexibility
GRANVILLE TOWERS � Chapel Hill, NC
August 2016- June 2017
Network of 3 University dorms that focus on excellence for its residents
Desk Attendant
� Served as a liaison between management staff and residents, completed clerical tasks diligently, and provided in-person and over the phone customer service and assistance
TROPICAL SMOOTHIE CAFE � Raleigh, NC September 2014-August 2016
Restaurant franchise that specializes in healthier food options accompanied by exceptional customer service
Shift Leader
� Took initiative and received promotion from Team Member to Shift Leader after few months of employment
� Demonstrated leadership skills through oversight of Team Members, while executing the restaurant�s stock orders, regulating the store bank, and organizing tasks in order to provide a commitment to restaurant excellence
� Developed and polished customer service skills during frequent interactions with customers, as well as improving time management and teamwork skills while leading the product preparation areas

LEADERSHIP AND COMMUNITY INVOLVEMENT
PI BETA PHI SORORITY, VPEP Assistant November 2017- Present
� Yield assistance to the Vice President of Event Planning through implementing diverse sisterhood events and executing chapter-wide traditional ceremonies
� Generating creativity in order to engage members and expand involvement of members, while frequently introducing unique and refreshing ideas regarding future events

UNC CAMP KESEM, Counselor, Chapel Hill, NC January 2018- Present
� Successful through a selective application process to become a support system for children that have been affected by a parent�s cancer diagnosis
� Commitment of time during the summer, as well as biweekly preparation meetings during the school year, to provide relief and compassion for these special children; individually raise over $500 yearly to send a child to our Camp Kesem

UNC HOSPITAL VOLUNTEER, Children�s Center, Chapel Hill, NC September 2018- Present
� Attending a weekly volunteer session assisting the receptionist and nursing staff in the Children�s Surgery and Sedation Center
� Provide support in the waiting area for parents to remain up-to-date on the condition of their child, as well as bringing them to the post-operation center once their child is ready for discharge
ADDITIONAL INFORMATION
� Interests: fashion, arts, and design, spending time outdoors, independent reading, board game nights