Resume
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Resume

Duval Barrett
3811 Carpenter Ave
Bronx, NY 10467
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EDUCATION
CUNY Lehman College, Bronx NY December 2017
Bachelor of Science in Biology, GPA – 3.4

WORK EXPERIENCE
CVS Pharmacy Technician Apr 2018 – Aug 2020
• Greeted each customer, helping ad assisting with their questions and concerns on the phone and in person, including information on prescriptions and maintain patient confidentiality
• Communicated with healthcare providers, insurance companies, and patients via email, fax, telephone, or in person
• Properly measured and filled drugs and capped vial bottles
• Maintained inventory levels, pulling outdated/recalled merchandise
• Operating the cash register involving cash, credit, or checks and referred questions to the Pharmacist

Walgreens Customer Service Associate Aug 2017 - Nov 2017
• Assisted customers with purchases & order placement with cash register and other equipment
• Updated client contact information in customer database
• Greeted and assisted customers
• Assist in creating ways for delivering excellent customer service to irate customers
• Work on special short-term projects to offer customized support for new products or products at end-of-life
CORE QUALIFICATIONS
• Extensive computer installation and maintenance experience
• Strong familiarity with workstation setup and computer hardware and software applications
• Excellent proficiency in software packages of major clients
• Superior skills in repairing peripheral computer equipment such as modems, printers and scanners
• High troubleshooting and analytical abilities
• Efficient proficiency in Microsoft Office and Adobe Photoshop/Lightroom
• Knowledge in social media platforms (Instagram/Facebook/LinkedIn/Twitter/Tumblr)
VOLUNTEER EXPERIENCE
Bronx Community Health Leaders, Montefiore Family Health Center, Nov 2015 – Aug 2017
? Setting up rooms and supporting doctors for patient visits.
? Guiding patients to appropriate clinic area
? Assist in setting up and recruiting patients for the yoga class
? Assist in teaching Spanish speakers English through our We Are New York (WANY) class.

Project B.R.I.E.F., Jacobi Medical Center, Sep 2016 – July 2017
? Educate patients in emergency room and raise awareness about H.I.V.
? Offer Rapid H.I.V. testing to patients admitted to Emergency Room
? Analyze and input data of patients visits and H.I.V. surveys


INTERNSHIPS
Albert Einstein Enrichment Program Extension July-August 2016
• Offered Rapid H.I.V. testing to patients within the Emergency room and educated them
by providing informational brochures when giving results
• Conducted a study where surveys were given to patients considered high risk individuals to determine the risk factors
• Analyze and input data of patients H.I.V. surveys
• Poster Presentation: Rapid Oral H.I.V. Testing, on clinical research findings on H.I.V.’s prevalence based on ethnicity and gender in hospital

Summer Medical and Dental Education Program May-July 2015
? Obtained clinical exposure in small group rotations in the ER and Neurology
? Learned study skills and methods of individual and group learning
? Attended career development workshops to learn about the different professions
? Career development and presentations from doctors in different fields

Exploring Health Careers Program at SUNY Downstate Medical Center June-July 2014
? Presentations by doctors from different career fields, learned about medical terminology, bioethics, and cultural competency
? Learned communication/networking, public-speaking, and interview skills
? Shadowed in Emergency Room Medicine, Surgery, and PT/OT
? Presented with peers on HIPAA/OSHA policies