Resume
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Location: Los Angeles, CA, USA
School: Boise State University
Field of Study: Marketing

Resume

MACY BURCH
Los Angeles, CA 90049
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Authorized to work in the US for any employer
WORK EXPERIENCE

Medical Assistant
Brentwood Dermatology - Brentwood, CA January 2020 to Present
• Scheduling appointments
• Answering phones and directing calls
• Determine the type of insurance and verify coverage, co-payment and benefits
• Scanning confidential documents
• Maintain strictest confidentiality; adhere to all HIPAA guidelines/regulations
• Maintain a clean work space
• Process Patient Payments
• Manage Patient Database including schedule and Update Vendor Loyalty Programs

Nanny
Geofrey Family - Brentwood, CA September 2019 to January 2020
• 10 years of childcare experience
• Managed a schedule of daily activities, including meal prep, dry cleaning, errands, laundry, house cleaning, and childcare • Picked up child before and after school
• Organized activities and promoted a safe environment
• Fostered constant positive communication
• Provided children with a productive, compassionate learning environment
• Implemented positive discipline and redirection
• Provided children with any necessary or emergency medical needs
• Created individualized healthy meals
• Responsible for putting children to bed

Sales Associate
Brandy Melville - Santa Monica, CA April 2019 to December 2019
Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
● Operating cash registers, managing financial transactions, and balancing drawers.
● Achieving established goals.
● Directing customers to merchandise within the store. ● Increasing in store sales.
● Superior product knowledge.
● Maintaining an orderly appearance throughout the sales floor. ● Cross-selling products to increase purchase amounts.

Team Lead
Sweetgreen - Los Angeles, CA November 2018 to April 2019
Creating an inspiring team environment with an open communication culture
● Setting clear team goals
● Delegating tasks and set deadlines for your internal team
● Learn and maintain knowledge of our changing salad menu to effectively communicate all ingredients to guests and team members
● Ensure all food on the line meets food safety and quality standards, eliminating cross-contamination on the front line ● Maintain knowledge of critical dietary information and demonstrate proper food handling
● Greet guests, guide the customer journey, resolve guest issues and properly
Administrative Assistant
Stack Rock Construction - Boise, ID January 2016 to August 2018
Created, managed and organized all files on computer system and paper
● Managed day-to-day operations for all construction sites
● Scheduled and managed current and upcoming projects (orders, shipping, etc) ● Managed billing and collections for all projects (payments, profits, etc)


• Time management
• Office skills
• Ms office
• Problem solver
• Team player
• Highly organized
• Detail oriented
• Child Care
• Nanny
• ICD Coding
• Dermatology
• Office Management
• Medical Terminology
• Medical Billing
• Medical Office Experience
• Medical Records
• Communications
• Assistant Manager Experience • Microsoft Word
• Patient Care
• Receptionist
• Personal Assistant Experience
• Medical Office Procedures
• CPR Certified
• QuickBooks
• Customer Service (4 years)
• Customer Relationship Management • Medical Office Experience
• Medical Billing
• Filing
• Schedule Management
• Meal Preparation
• Laundry
• Experience Administering Injections • Insurance Verification
• ICD-10


Scheduling Skills — Highly Proficient
July 2019
ASSESSMENTS
Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules. Full results: Highly Proficient
Receptionist — Expert
June 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Expert
Social Media — Highly Proficient
July 2019
Measures a candidate's ability to create content, communicate online, and build a brand's reputation. Full results: Highly Proficient
Attention to Detail — Highly Proficient
September 2019
Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Highly Proficient
Real Estate — Expert
June 2019

Measures a candidate's ability to match listings with specifications and identify errors on marketing materials. Full results: Expert
Customer Focus & Orientation — Highly Proficient
July 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Verbal Communication — Expert
July 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Expert
Administrative Assistant — Highly Proficient
July 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient
Receptionist — Expert
January 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Expert
Administrative Support — Expert
March 2020
Using basic scheduling and organizational skills in an office setting. Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

ADDITIONAL INFORMATION
I'm the most reliable, detail oriented, team player, highly organized, effective communication skills, time management, problem solver and I'm very open to any and every opportunity I receive. I also am very knowledgeable with MS Office and Mac programs.