Resume
ELEONORA HUNANYAN
Denver, CO 80231 | ------------ | ------------
EXECUTIVE ASSISTANT WITH EXCELLENT ORGANIZATIONAL EXPERIENCE
ELITE CUSTOMER SERVICE & SUPPORT – INTERNATIONAL PROGRAM SUPPORT – PROJECT MANAGEMENT
Skilled, self-directed, and performance-driven Executive Professional, fluent in Spanish, Russian, and Armenian
Accomplished Executive Assistant with a solid background in providing discreet and confidential executive support to senior-level management. Demonstrate the capacity to build strategic relationships with dignitaries and provide event planning support on high-profile events such as Pope Francis’s Visit to Armenia. Experienced in managing and updating databases and serving as a go-to person for both clients and staff. Qualification includes calendar management, meetings coordination, project management, billing processing, and invoicing. Trusted as a valued resource and tenacious problem solver with the proven ability to update Excel spreadsheets and PowerPoints, conduct detailed research, transcription and translation, communicate effectively, and work efficiently within a deadline-oriented environment.
Areas of Expertise
Office Management/Administration • Executive/Staff Support • Project Planning/Documentation
Writing/Editing/Proofreading • Special Event Planning/Execution • Electronic File Management • Calendar Management
Travel/Meeting Coordination • Client Relationship Management/Support • Invoicing/Expense Reporting
Staff Training & Development • Data Management/Reporting • Appointment Scheduling • Process Optimization
Technical Proficiencies
Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook
Adobe Creative Suite (Illustrator and Photoshop) • Google Drive (Google Calendar) • Dropbox
In-Office Technologies ( Printer, Copier, Fax, Scan) • Social Media Platforms (Social Media Posts
PROFESSIONAL EXPERIENCE
Care Plus Agency | August 2019 – April 2020
Billing Specialist/Administrative Assistant
Success in leveraging critical financial, operational support, and client relationship management to handle a wide range of administrative functions, including preparing and submitting claims to Medicaid insurance electronically, communicating with clients, serving as an interpreter when necessary, and completing paperwork with detail and accuracy.
• Built and cultivated strong relationships while representing organizational values, mission, and principles to the public.
• Adhered to accepted protocols while answering questions from clients and insurance companies via telephone and in-person contact.
• Ensured strict attention-to-detail and accuracy while investigating and correcting rejected claims and maintaining office filing systems
Dr. Elena Anisimova’s Medical Office | June 2019 – August 2019
Administrative Assistant
Went above-and-beyond to exceed patient expectations while carrying out diverse administrative functions, including appointment setting/cancellation, medical form completion, answering their inquiries and questions, and completing registrations person and via phone.
• Precise and detail-oriented while executing data entry operations and organizing documents through the Aetna healthcare company’s digital program
Inter-American Commission on Human Rights, Boulder, CO| Sept. 2018 – Oct. 2018
Event Organizer/Guest Service Representative
Leveraged strong critical thinking, communication, organizational, and exceptional time management skills to build a rapport with foreign commissioners. Improved proficiency and expertise in international legal procedures and human rights in South and Central America.
Consulate General of Armenia, Los Angeles, CA| October 2016 – August 2018
Intern
Ensured strict compliance with all administrative procedures, SOPs, directives, and memorandums. Built strong relationships through empathy, compassion, sympathy while assisting citizens, responding to requests efficiently and courteously, and assisting with application completion.
• Ensured strict accuracy and completion while compiling, extracting, organizing, and translating legal documents.
• Technically savvy, able to utilize various software to streamline and expedite administrative functions.
Ministry of Foreign Affairs, Department of the USA and Canada, Yerevan, Armenia | March 2016 – April 2016
Intern
Provided discreet and confidential administrative support by researching and drafting reports on the economic cooperation and partnership between Canada and Georgia and Canada and Azerbaijan and Massachusetts and Boston's Armenian Diaspora community.
• Leveraged subject matter expertise and bi-lingual proficiency to translate documents as needed.
Ministry of Culture, Yerevan, Armenia, Pope Francis’s Visit to Armenia| June 2016–June 2016
Event Organizer/Guest Service Representative
Operational support specialist in charge of assisting in the planning and execution of events surrounding Pope Francis’s Visit to Armenia.
• Spearheaded and performed various administrative and clerical functions, including leading the preparation and distribution of communication by preparing and organizing invitation letters.
• Created a warm, welcoming, and friendly environment for guests, including high-ranking officials.
ADDITIONAL CAREER HISTORY
Event Organizer/Guest Service Representative
Ministry of Foreign Affairs, Global Forum Against the Crime of Genocide, Yerevan, Armenia, April 2016–April 2016
EDUCATION, TRAINING & DEVELOPMENT
UNIVERSITY OF COLORADO, LAW SCHOOL, Boulder, CO
Master of Studies in Law in Human Rights
YEREVAN STATE UNIVERSITY, Armenia, May 2019
Bachelor of Arts in International Relations
PROFESSIONAL AFFILIATIONS
European Youth Parliament (EYP), Yerevan Armenia
Member/Volunteer, September 2015 – September 2016
UN Swedish Association, Yerevan, Armenia
Participant during the training “A Step to Equality," March 2015–March 2015
ELEONORA HUNANYAN
Denver, CO 80231 | ------------ | ------------
EXECUTIVE ASSISTANT WITH EXCELLENT ORGANIZATIONAL EXPERIENCE
ELITE CUSTOMER SERVICE & SUPPORT – INTERNATIONAL PROGRAM SUPPORT – PROJECT MANAGEMENT
Skilled, self-directed, and performance-driven Executive Professional, fluent in Spanish, Russian, and Armenian
Accomplished Executive Assistant with a solid background in providing discreet and confidential executive support to senior-level management. Demonstrate the capacity to build strategic relationships with dignitaries and provide event planning support on high-profile events such as Pope Francis’s Visit to Armenia. Experienced in managing and updating databases and serving as a go-to person for both clients and staff. Qualification includes calendar management, meetings coordination, project management, billing processing, and invoicing. Trusted as a valued resource and tenacious problem solver with the proven ability to update Excel spreadsheets and PowerPoints, conduct detailed research, transcription and translation, communicate effectively, and work efficiently within a deadline-oriented environment.
Areas of Expertise
Office Management/Administration • Executive/Staff Support • Project Planning/Documentation
Writing/Editing/Proofreading • Special Event Planning/Execution • Electronic File Management • Calendar Management
Travel/Meeting Coordination • Client Relationship Management/Support • Invoicing/Expense Reporting
Staff Training & Development • Data Management/Reporting • Appointment Scheduling • Process Optimization
Technical Proficiencies
Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook
Adobe Creative Suite (Illustrator and Photoshop) • Google Drive (Google Calendar) • Dropbox
In-Office Technologies ( Printer, Copier, Fax, Scan) • Social Media Platforms (Social Media Posts
PROFESSIONAL EXPERIENCE
Care Plus Agency | August 2019 – April 2020
Billing Specialist/Administrative Assistant
Success in leveraging critical financial, operational support, and client relationship management to handle a wide range of administrative functions, including preparing and submitting claims to Medicaid insurance electronically, communicating with clients, serving as an interpreter when necessary, and completing paperwork with detail and accuracy.
• Built and cultivated strong relationships while representing organizational values, mission, and principles to the public.
• Adhered to accepted protocols while answering questions from clients and insurance companies via telephone and in-person contact.
• Ensured strict attention-to-detail and accuracy while investigating and correcting rejected claims and maintaining office filing systems
Dr. Elena Anisimova’s Medical Office | June 2019 – August 2019
Administrative Assistant
Went above-and-beyond to exceed patient expectations while carrying out diverse administrative functions, including appointment setting/cancellation, medical form completion, answering their inquiries and questions, and completing registrations person and via phone.
• Precise and detail-oriented while executing data entry operations and organizing documents through the Aetna healthcare company’s digital program
Inter-American Commission on Human Rights, Boulder, CO| Sept. 2018 – Oct. 2018
Event Organizer/Guest Service Representative
Leveraged strong critical thinking, communication, organizational, and exceptional time management skills to build a rapport with foreign commissioners. Improved proficiency and expertise in international legal procedures and human rights in South and Central America.
Consulate General of Armenia, Los Angeles, CA| October 2016 – August 2018
Intern
Ensured strict compliance with all administrative procedures, SOPs, directives, and memorandums. Built strong relationships through empathy, compassion, sympathy while assisting citizens, responding to requests efficiently and courteously, and assisting with application completion.
• Ensured strict accuracy and completion while compiling, extracting, organizing, and translating legal documents.
• Technically savvy, able to utilize various software to streamline and expedite administrative functions.
Ministry of Foreign Affairs, Department of the USA and Canada, Yerevan, Armenia | March 2016 – April 2016
Intern
Provided discreet and confidential administrative support by researching and drafting reports on the economic cooperation and partnership between Canada and Georgia and Canada and Azerbaijan and Massachusetts and Boston's Armenian Diaspora community.
• Leveraged subject matter expertise and bi-lingual proficiency to translate documents as needed.
Ministry of Culture, Yerevan, Armenia, Pope Francis’s Visit to Armenia| June 2016–June 2016
Event Organizer/Guest Service Representative
Operational support specialist in charge of assisting in the planning and execution of events surrounding Pope Francis’s Visit to Armenia.
• Spearheaded and performed various administrative and clerical functions, including leading the preparation and distribution of communication by preparing and organizing invitation letters.
• Created a warm, welcoming, and friendly environment for guests, including high-ranking officials.
ADDITIONAL CAREER HISTORY
Event Organizer/Guest Service Representative
Ministry of Foreign Affairs, Global Forum Against the Crime of Genocide, Yerevan, Armenia, April 2016–April 2016
EDUCATION, TRAINING & DEVELOPMENT
UNIVERSITY OF COLORADO, LAW SCHOOL, Boulder, CO
Master of Studies in Law in Human Rights
YEREVAN STATE UNIVERSITY, Armenia, May 2019
Bachelor of Arts in International Relations
PROFESSIONAL AFFILIATIONS
European Youth Parliament (EYP), Yerevan Armenia
Member/Volunteer, September 2015 – September 2016
UN Swedish Association, Yerevan, Armenia
Participant during the training “A Step to Equality," March 2015–March 2015