Resume
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Resume

?Ana A. Ponce
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EDUCATION

Florida International University, 3.6 GPA Miami, Florida||August 2018-present
Liberal Arts Degree in Law, Business, and Society/ Biology/
Certificate in Women and Gender Studies

Miami Dade College, 3.7 GPA Miami, Florida
Associate of Arts Degree/ Cum laude Graduate August 2016 – May 2018

School for Advanced Studies/ High Schools / 4.7 GPA Miami, Florida|| June 2018
High School Diploma/ Cum laude Graduate

?HONORS AND AWARDS
Quest-bridge Scholar Finalist, Questbridge, 2018
Finalist to one of the biggest scholarships in the nation that provides full scholarships based on merit and need.
Phi Theta Kappa Member, 2018
As a student at MDC I joined this national institution that recognizes college students for their academic efforts and provides opportunities for them to keep growing as scholars and leaders.
AP Scholar, College Board, 2018
I became an AP scholar after passing three or more AP exams along with the completion of at least three full academic years taking these courses.

EXPERIENCE
Sales Associate, Zara Brickell Miami, Florida, June 2016-March 2020
Met with customers to understand needs, recommend products and offer services that aligned with individual desires and needs.
Worked collectively with others to give the best customer service experience while working in the register, floor, and fitting room in the three departments of the store (Woman's, Men’s, and Kid’s).

Customer Service Representative, Bunnie Cakes Miami, Florida, February 2018-May 2018
Answered customers questions and addresses problems and complaints in person and via phone.
Performed opening and closing duties, including counting cash drawers and checking all equipment for proper functioning.

Secretary, Key to Knowledge Organization Miami, Florida, November 2016 - Present
Non-profit 501 3(c) organization, that aims to facilitate the future academic success of kids around the world through donation of school supplies.
Helped with the organization of the donation drives sent to: Honduras, Venezuela, and Cuba.
Management of the paperwork of the organization from all aspects, managerial and financial.

SKILLS
Technology: Microsoft Usage, Excel Sheet.
Languages: English (fluent), Spanish (native), Portuguese (intermediate).
Others: CPR Certified, Public Communications, Philonoist. ?

VOLUNTEER
Educator, AIESEC Sao Paulo, Brazil July 2019 - August 2019
Worked on the project of Gira Mundo which aims to provide children from impoverish communities an education on the ?culture, traditions, and beliefs of countries around the world.
Taught lessons of Spanish and English to the children.
Helped create marketing strategies for the events that took place at the organization.

Patient Care Provider, Jackson Memorial Hospital Miami, FL, August 2016 - July 2017
Assisted hospital staff members as well as the patients and their family members with any concern or emergency while working in the Transplant unit.
Learned the terminology as well as basic management of a hostel unit.
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Usher, Fantasy Theater Factory Miami, FL April 2018 to May 2018
Non-profit organization that operates for the Sandrell Rivers Theater, and whose purpose is to create performances that focus on childhood literacy and ecology, history, and diversity among others.
I controlled the entrances of the theater and assured that each play or event went smoothly by catering to the audiences needs, I learned the basics on how a theater that portrays live-performances is managed.