Resume
OBJECTIVE
•I am an individual seeking an opportunity to be a part of a work environment where I can use my customer service and management skills to improve customer satisfaction.
SKILLS & ABILITIES
• Communication
• Attention to detail
• Multi-tasking
• Independent
• Adaptability and Flexibility
EXPERIENCE
LEAD TELLER, WELLS FARGO
November 2016-Present
I started my journey with Wells Fargo back in November of 2016 when I started as a full time teller. A little over a year later in March of 2018 I got promoted to Lead Teller, where I have been able to learned more about the management side. As a Lead Teller, I take care of teller transactions, but I also have a role in coaching my teller team in order to be successful in their roles. I do my best to ensure we follow through with proper precautions when it comes to risk management to protect customers and team members from fraud. I am always looking for ways to improve how we take care of our customers and seek to be an asset to my team.
ADMINISTRATIVE ASSISTANT, PEACEFUL MIND THERAPY
December 2015-November 2016
As an administrative assistant for Peaceful Mind Therapy, I had many responsibilities that included but were not limited to: Scheduling appointments, answering the phone, customer questions and concerns, paperwork and filing documents.
EDUCATION
FLORIDA SOUTHWESTERN STATE COLLEGE-ASSOCIATE OF ARTS
I am attending Florida Southwestern State College where I am studying to obtain my Associate of Arts degree.
REFERENCES
MARIA GUTIERREZ
Service Manager, Wells Fargo
Tel:------------
ARLAINE MEDZUNAS
Former Co-worker
Tel:------------
SELENA OLMOS
Math tutor, Florida Southwestern State College
Tel:------------
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OBJECTIVE
•I am an individual seeking an opportunity to be a part of a work environment where I can use my customer service and management skills to improve customer satisfaction.
SKILLS & ABILITIES
• Communication
• Attention to detail
• Multi-tasking
• Independent
• Adaptability and Flexibility
EXPERIENCE
LEAD TELLER, WELLS FARGO
November 2016-Present
I started my journey with Wells Fargo back in November of 2016 when I started as a full time teller. A little over a year later in March of 2018 I got promoted to Lead Teller, where I have been able to learned more about the management side. As a Lead Teller, I take care of teller transactions, but I also have a role in coaching my teller team in order to be successful in their roles. I do my best to ensure we follow through with proper precautions when it comes to risk management to protect customers and team members from fraud. I am always looking for ways to improve how we take care of our customers and seek to be an asset to my team.
ADMINISTRATIVE ASSISTANT, PEACEFUL MIND THERAPY
December 2015-November 2016
As an administrative assistant for Peaceful Mind Therapy, I had many responsibilities that included but were not limited to: Scheduling appointments, answering the phone, customer questions and concerns, paperwork and filing documents.
EDUCATION
FLORIDA SOUTHWESTERN STATE COLLEGE-ASSOCIATE OF ARTS
I am attending Florida Southwestern State College where I am studying to obtain my Associate of Arts degree.
REFERENCES
MARIA GUTIERREZ
Service Manager, Wells Fargo
Tel:------------
ARLAINE MEDZUNAS
Former Co-worker
Tel:------------
SELENA OLMOS
Math tutor, Florida Southwestern State College
Tel:------------
Page 2