Resume
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Resume

Alyssa R. McLaughlin
132 Woodridge Ave
Cheektowaga, NY 14225
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Personal Portfolio Available on
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EDUCATION
The Fashion Institute of Technology- New York City, NY
Fall 2020- Expected Graduation May, 2023
Associate of Fine Art
The State University of New York College at Buffalo- Buffalo, NY
August 2017- May 2019

SKILLS
Creativity
Emotional Intelligence
Customer Service
Fast Learner
Problem Solving
Goal Oriented
Organized
Reliable

WORK EXPERIENCE
Lucky Day Whiskey Bar-Buffalo, NY- Hostess and Back Server
June 2019- March 2020
Customer Service
Assist waitresses, bartenders, and kitchen staff in maintaining a fast pace yet good quality experience for customers
Maintaining a positive work environment
Maintain knowledgeable information on specialty alcohol, whiskey, and alcohol origins.
Maintaining a clean work environment
Event planning and assistance
Assertiveness
Maintaining an energetic and professional bar atmosphere

Starbucks inc.-Cheektowaga, NY- Barista
July 2017 - June 2019
Create and Maintain the Starbucks Experience in relationships with customers
Work in a fast pace environment in a team setting
Team building and communication
Cashier and Money Management
Customer Service
Maintaining a positive work environment
Creative thinking
Assertiveness
Ability to make a potentially stressful customer-service interaction more enjoyable

Tim Hortons- East Aurora,NY: Employee
November 2015- June 2017
Customer Service
Ability to work in a fast pace environment in a team setting
Communication
Maintaining a clean working environment

Rooth’s Skylite- Orchard Park, NY- Hostess and Busser
June 2015- October 2015
Providing a Positive Restaurant Experience for customers
Customer service
Maintaining a clean working environment
Assist waitresses and team members in maintaining a fast pace yet good quality experience for customers
Event planning and assistance


SPECIALITY TRAINING
Bartender’s Professional Training Institute of Buffalo
Kenmore, NY
August 2019
Has acquired Alcohol Awareness Certification

INTERNSHIPS AND OTHER ACTIVITIES
West Seneca East High School Women’s Soccer
Team member
West Seneca, NY
August 2014- November 2016

Buffalo Peace House Refugee Services
Volunteer
Hamburg, NY
March 2017-June 2017

The International Institute of Buffalo
Intern in the International Exchanges and Education Department
Buffalo, NY
December, 2018- May, 2019

National Association for the Advancement of Colored People (NAACP)
National Member
May 2019