Resume
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Resume

Shary Zongjin Zhou

21050 Vanowen St, Canoga Park CA 91303
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EDUCATION
Institution: Pepperdine University Current
Qualifications: Master of Science in Global Business

Institution: The University of Melbourne Melbourne, VIC November 2019
Qualifications: Master of Marketing Communication;
Graduate Diploma in Psychology

Institution: Seattle University Seattle, WA August 2015
Qualifications: Bachelor of Arts
Major: General Communication Studies

Institution: Green River Community College Auburn, WA August 2013
Qualifications: Associate of Arts Degree

PROFESSIONAL SKILLS
? Language skills: [Trilingual] fluent in Mandarin and English; proficient in Korean
? Professional communication background with friendly and reliable personality, competitive written and verbal communication skills
? Advanced level knowledge in Microsoft Office (Word, PowerPoint, Excel)
? Comprehensive experience in multicultural background, which helps me to have active thinking with innovative ideas
? Quickly adapt to new environment and is a good problem solver with creative thinking on the basis of obeying relevant rules
? Willingness to learn and ability to quickly adapt to the new environment

ACADEMIC EXPERIENCE
Quarter-long Project Graphic Coordinator UW & SU - City of Seattle 03/2015-07/2015
Responsibilities:
? Cooperated with City of Seattle by investigating community stairways
? Coordinate team members’ communication by managing meeting time and location through phone calls and emails
? Represented project work to City of Seattle by presentation and a detailed report which indicates problems existed and suggestive solutions
Achievements:
? Much improved written and verbal communication skills
? Obtained better practice and deeper understanding of professional communication skills

Final Design Project Group Leader GRCC 03/2012-01/2013
Responsibilities:
? Directed the 5-person team to design a landscape sculpture project
? Represented team in final presentation and won the first place in the competition
Achievements:
? Improved leadership skills and management skills
? Improved fast learning abilities to find the solutions of new problems encountered
PROFESSIONAL EXPERIENCE
SUMO Sushi Restaurant & Bar Manager 03/2016-09/2016
Responsibilities:
? Managed and solve teamwork issues, interact with the director and my team members
? Processed customers inquires by applying interpersonal communication skills
? Managed reservations, phone calls, and walk-ins
? Goods order inventories (sign on invoices, organizing files)
? Developed rapport with clients and generate repeat business through friendly attitude and extensive cuisine knowledge
Achievements:
? Improved hardworking attitude through daily practical experience
? Improved management and leadership skills through daily management practice
Macy’s Beauty Advisor 12/2015-09/2016
Responsibilities:
? Sold cosmetics and related merchandises by customer service techniques and professional selling skills
? Explained and demonstrate the use of cosmetics through actual application
? Acknowledged customers in a friendly and helpful manner
? Determined their needs based on product features
? Handled all returns courteously and professionally
Achievements:
? Improved customer service skills and accumulated practical experience of customer service techniques
? Familiarized with various cosmetics and related merchandise
? Improved professional skills of handling returns and exchanges selling skills

H-mart Headquarter Marketing and Purchasing 08/2015-12/2015
Responsibilities:
? Marketing H-mart by contacting current and potential clients to build new business partnerships
? Much improved the number of monthly orders by analyzing the market consumption
? Created and edited the content of the company website
Achievements:
? Improved marketing skills and applied marketing knowledge into daily practice
? Improved interpersonal skills and communication skills through daily communicating with customers
MoveHa Inc. Marketing Internship 03/2015-07/2015
Responsibilities:
? Established web page such as discussion board on MoveHa Inc.
? Publicized about MoveHa Inc. online and recruited more people to join MoveHa
? Edited promotion posters and translated the content into English and Korean to target different (potential) clients
Achievements:
? Improved written communication skills and techniques in the marketing area
? Better understanding of marketing methods and branding techniques
? Improved ability to choose and combine various marketing techniques to promote the brand and products
VOLUNTARY & EXTRACURRICULAR EXPERIENCE
Volunteer of Starlight Children’s Foundation 09/2017-06/2018
? Regularly make donations month to month and promote the organization to friends
? Work with the organization throughout the year for other volunteering opportunities
Autistic Children Volunteer Chinese Social Welfare Institution 08/2014-05/2017
? Regularly work as volunteer when I come back to China in school holidays
? Organized events to promote the organization and recruit new volunteers
? Collaborated with the institution to spend time with 5 autistic children
? Facilitated avocation to get people’s attention and help for autistic children by spreading relevant leaflets