Resume
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Resume


Douglas Amilcar Bonilla
D------------
215 NW Webb St. Unit. B
Pullman, WA 99163
Education
• Washington State University
• Pursuing a Bachelor of Arts Degree in Business Administration
• Double Majoring in: Entrepreneurship and Marketing
• Expected Graduation Fall 2020
Employment History
Taco Bell, Pullman Washington August 2017-Present
• Shift-Lead Manager
o Delegate other employees to ensure interactions with customers to fulfill a satisfactory experience/help answer any questions customers offer
o Ensure that employees follow company policy’s and meet food safety standards
o Use leadership skills to motivate employees and create a positive work environment
o Help Assistant or General Manager manage labor
o Manage money using a register and shift exchanged with a safe
Holland/Terrell Library, Pullman Washington January 2016- June 2017
• Clerical Assistant II (Staff Assistant)
o Work the front desk while multitasking by helping patrons
o Helped manage several-month long projects with coworkers
o Identify what inventory is lost or found
Western Office Interiors, Auburn Washington 2015 May-August
• Installation Crew Member
o Work with team on job sites to assemble offices
o Capable of utilizing power tools
o Work with electrical wiring
Skills Section
• Active Listening
o Receive construction criticism from upper management for improvement
• Customer Service
o Provide professional high-quality service to customers
• Intermediate Native Spanish Proficiency
• Leadership
o Team building to motivate employees to collaborate towards the same goal
• 1-Year of Managerial Experience running a franchise
• Microsoft Office- Word, Excel, PowerPoint