Resume
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Resume

144 TARA STREET • SAN FRANCISCO, CA 94112
------------ • VICTORIAENGGG@GMAIL.COM

VICTORIA ENG

EDUCATION
San Francisco State University May 2022
Bachelor of Science, Business Administration: Concentration in Accounting GPA: 3.86

PROFESSIONAL EXPERIENCE

San Francisco Public Utilities Commission June 2017 - July 2017 Intern
? Utilized Microsoft PowerPoint to create weekly informational
presentations showcasing the specs of the SFPUC headquarters
building, the purpose the SFPUC serves, and upcoming projects from
the SFPUC.
? Conducted and led daily tours to various surrounding organizations
and summer camps
? Reached out to various surrounding organizations via email and phone
to see if they would possibly be interested in learning more about
Public Utilities Commission
? Led a group of five interns to create pamphlets and guides that would
showcase the specs of the Public Utilities Commission building
? Inputted roughly 100 PUC employees’ information into our Salesforce
CRM software
? Kept client contact lists up to date using Salesforce CRM software

VOLUNTEER EXPERIENCE
Reading Partners Nov 2014 - April 2015 Volunteer
? Taught the basics of reading and grammar skills to a group of six first
grade students
? Used effective communication and empathetic skills to convey an
engaging atmosphere for students
? Adept in creating friendly and supporting learning environments for
young elementary students coming from diverse backgrounds

SKILLS
? Languages - fluent in English and Cantonese, proficient in Mandarin
? Programs - Microsoft Office, Outlook & Google Drive Applications
? Familiar with customer Resource Management (CRM) Software
(S------------)
? Experience building web pages in HTML and CSS
? Strong attention to detail and communication skills