Resume
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Resume

A reliable May 2020 college graduate who developed a passion for collaborating with people of all walks of life; dedicated to pursuing a career to be able to work with others while valuing diversity and inclusion. Seeking to enhance my skill set outside of my studies and join an innovative company that embodies leadership and teamwork by acquiring an entry-level or internship position. Committed to contributing value to a dynamic workplace by applying analytical research, communication, and writing skills, complemented by a high degree of empathy.
SKILLS

? Conversant in sign language
? Customer service
? Satisfactory at Adobe Photoshop
? Satisfactory at Adobe Premiere Pro
? Satisfactory Adobe InDesign
? MS Office
? Teamwork and Collaboration
? Critical thinking
? Interpersonal, verbal, and written communication
? Social media management
? Entry level grant writing
? Copy writing/editing
? Leadership
? Social Media Management
? Interviewing (related to sorority Vice President position)
? Recruiting and onboarding (related to sorority Vice President position)
? Entry level technical writing

EDUCATION
University of Northern Colorado- B.A in English; minor in Psychology (30 credits completed)
Coursework:

? Ethics in theory and practice
? Job Writing
? Principles of Learning
? Theories of Personality
? Technical and Creative Writing
? Social Psychology
? Digital Video Editing
? African American identities
? Principles of Sociology and Anthropology
? Rhetorical Theory
? Study of Perception
? Substance Abuse Counseling
AWARDS AND ACKNOWLEDGEMENTS
? Elected to Director of Continuous Open Bidding for Alpha Phi Sorority in 2017-2018; Elected to Vice President of Membership Recruitment for Alpha Phi Sorority in 2018-2019
o Planned and led the entirety of a fall recruitment process in order to hand pick, interview, and decide who joins the sorority.
o Led and taught a group of 60+ women to perform and learn different tasks in order to maximize recruitment and interviewing abilities.
o Developed and came up with presentations, workshops, and a week-long camp to teach techniques and onboard women into the program.
o Maintained an environment comfortable for new members to thrive and ease the transition into a large group of connected women.
o Improved return rate by 12%.
o Worked directly with risk management and the finance department to prioritize a budget and maintain proper risk management assessments and plans.
o Worked with target marketing to manage who our sorority markets to and why.
EXPERIENCE
? Barista (Various Employers, same position)
o Starbucks June 2014-August 2016
o The Blue Mug Coffee Bar September 2017-July 2019
? Social Media Manager for The Blue Mug
? Made and served multiple café beverages per day with speed, quality and consistency.
? Assisted staff in building their expertise of coffees, teas and merchandise.
? Prepared coffee, straightened up chairs and table, opened register and carried out other opening duties.
? Engendered customer loyalty by remembering personal preferences and allergy information.
? Software Implementation Support Intern
o Ortho Fi May 2017-August 2017
? Tested and evaluated OrthoFi software to improve performance and usability.
? Synthesized data into comprehensive quarterly written reports for management.
? Organized and reviewed insurance company's network fees to coincide with orthodontic and dental practices in-network plans.
? Developed reference guides for software engineers.