Resume
Mischa Clarke
Brooklyn, NY, 11210 * ------------ * MischC------------
CAREER OBJECTIVE
Mass Communication graduate from Florida Atlantic University, determined to achieve success. Self-motivated, reliable team-player, highly detailed, and strongly skilled interpersonal and written communicator while upholding an enthusiastic and unique approach. Extremely competent in multitasking, prioritizing, and problem-solving.
PROFESSIONAL EXPERIENCE
INDEMAND, New York, NY
Quality Control Analyst, Sep 2018 - Present
Coordinates all QC activity for EST and VOD department.Responsible for quality assurance of EST assets.
Identify quality problems and recommend solutions.
Works closely with labs to address any and all dubbing or encoding issues while Ensuring asset security
Maintains EST and VOD product library.Screens EST assets for quality assurance.
Special projects as assigned
BANKERS HEALTHCARE GROUP, New York, NY
Client Relations Operator, Sep 2017 - Apr 2018
Building and maintaining relationships with clients and key personnel withincustomer companies.
Inputting data in DocsIn, Approvals, Leads Distribution, and Leads Management,etc.
Alerting the sales team to opportunities for further sales within key clients.Working closely with Account Managers and Sales Consultants.
Escalating and resolving areas of concern as raised by clients.Carrying out client satisfaction surveys and reviews.
DLA REDEFINING ENTERTAINMENT, Doral, FL
Quality control operator, Oct 2012 - Jul 2016
Reviewed and compared master media to supplier expectations.Performed a Spot QC on based on five checkpoints to determine the integrity ofthe media.
Spot QC allowed the evaluation of a large amount of master files content, such asmovies, documentaries, cartoons and more Entered media information inBroadview and produced a cut sheet for the Capturing, Conforming and Planning departments Completed reports of media evaluation and distributed to supervisor and other departments for Distribution to networks.
• Filter media Content, update media records and write reports usingBroadview software.• Organized and communicate departments needs based on the amount of workflow.
EDUCATION
FLORIDA ATLANTIC UNIVERSITY
Boca Raton, FL
B.A. Communication (Dec 2016)
SKILLS
Excellent communication
Team Player
Confident in making independent decisions
Proficient in Windows software and Mac systems
Successful in learning and comprehending new systems and methods.
Project oriented
Mischa Clarke
Brooklyn, NY, 11210 * ------------ * MischC------------
CAREER OBJECTIVE
Mass Communication graduate from Florida Atlantic University, determined to achieve success. Self-motivated, reliable team-player, highly detailed, and strongly skilled interpersonal and written communicator while upholding an enthusiastic and unique approach. Extremely competent in multitasking, prioritizing, and problem-solving.
PROFESSIONAL EXPERIENCE
INDEMAND, New York, NY
Quality Control Analyst, Sep 2018 - Present
Coordinates all QC activity for EST and VOD department.Responsible for quality assurance of EST assets.
Identify quality problems and recommend solutions.
Works closely with labs to address any and all dubbing or encoding issues while Ensuring asset security
Maintains EST and VOD product library.Screens EST assets for quality assurance.
Special projects as assigned
BANKERS HEALTHCARE GROUP, New York, NY
Client Relations Operator, Sep 2017 - Apr 2018
Building and maintaining relationships with clients and key personnel withincustomer companies.
Inputting data in DocsIn, Approvals, Leads Distribution, and Leads Management,etc.
Alerting the sales team to opportunities for further sales within key clients.Working closely with Account Managers and Sales Consultants.
Escalating and resolving areas of concern as raised by clients.Carrying out client satisfaction surveys and reviews.
DLA REDEFINING ENTERTAINMENT, Doral, FL
Quality control operator, Oct 2012 - Jul 2016
Reviewed and compared master media to supplier expectations.Performed a Spot QC on based on five checkpoints to determine the integrity ofthe media.
Spot QC allowed the evaluation of a large amount of master files content, such asmovies, documentaries, cartoons and more Entered media information inBroadview and produced a cut sheet for the Capturing, Conforming and Planning departments Completed reports of media evaluation and distributed to supervisor and other departments for Distribution to networks.
• Filter media Content, update media records and write reports usingBroadview software.• Organized and communicate departments needs based on the amount of workflow.
EDUCATION
FLORIDA ATLANTIC UNIVERSITY
Boca Raton, FL
B.A. Communication (Dec 2016)
SKILLS
Excellent communication
Team Player
Confident in making independent decisions
Proficient in Windows software and Mac systems
Successful in learning and comprehending new systems and methods.
Project oriented