Resume
Front Desk Attendant
Castlegroup
March 2018 to Present
• Answered phone and greeted residents/guests upon entry, responded to requests, questions and any other needs.
• Documented issues or transactions as needed.
• Developed knowledge of surrounding areas and attractions.
• Kept track of activity logs and incident reports, recorded forms for the Community Association Manager's review daily.
• Demonstrated excellent customer service, communication and time management skills.
• Monitored Emergency Response System and responded in a timely and efficient manner within minutes of notification
• Monitored and controlled Electronic Security Control Systems
• Logged in all packages and tracked them through to pick-up by recipient.
• Followed-up on all complaints/issues notifying Community Association Manager
• Ensured all safety precautions and procedures are followed while performing duties.
• Assisted residents with notifications or special events.
• Processed work orders and filed resident documents and invoices
Teacher's Aide
Paint and Hang - Miami, FL
Present
• Assisted teacher in painting classes
• Set up room for lessons
• Often individually taught classes for children with special needs
• Promoted after school teaching program
• Helped marketing through various social media platforms
• Ensures proper flow of teachings in small and large groups
Doctor's Assistant
Doctor Charlene Canali - Miami, FL
C
WORK EXPERIENCE
July 2018 to September 2018
• Worked directly with chiropractor to increase office efficiency
• Sat in through patient appointments and took notes on symptoms and possible diagnoses
• Maintained order in the office by cleaning bathrooms and patient beds
• Properly organized acupuncture needles as well as safely disposing of them
• Used Chirotouch to check in patients and maintain records of patient rules
• Followed HIPAA procedures
• Establish filing system for patient record, insurance policies, and administrative paperwork
• Scheduled, confirmed, and cancelled appointments
• Prepared patient files before the day began to aid the flow of the office
Associate
Pizza Rev
March 2017 to March 2018
• Sanitized industrial machines and other equipment
• Prepared food safely and efficiently
• Cooking/Prep work
• Operating cash registers
• Counting cash drawers
• Maintaining PO System and inventory
• Receiving shipments
• Trained employees in all roles about food safety and preparation
Receptionist
H&R Block
January 2017 to April 2017
• Communicated with tax advisors and customer
• Processed payments with cards, checks, and cash,
• Maintained office organized and supplies filled
• Verified appointment and decreased client cancellations
• Recognized for proactively calling all clients to remind them of the tax season and increased appointments by 38%
• Escorted patients to offices
Halloween Associate
Party City
September 2016 to November 2016
• Take costume order from customer
• Maintain floors clean and organized
Chill Staff
Dairy Queen
June 2016 to August 2016
• Clean ice cream machines
• Sanitize counters and other equipment
• Prepare orders efficiently
Registered Behavioral Technician
February 2020 to February 2021
Registered Behavior Technician provides home and community-based ABA services to clients. This includes the
implementation of a treatment plan developed by a Board Certified Behavior Analyst (BCBA) addressing communication,
behavior, feeding, ADLs and social skills. The ABA Technician/RBT will also monitor the progress of a treatment plan and
work closely with the BCBA to update the treatment plan as necessary.
Front Desk Attendant
Castlegroup
March 2018 to Present
• Answered phone and greeted residents/guests upon entry, responded to requests, questions and any other needs.
• Documented issues or transactions as needed.
• Developed knowledge of surrounding areas and attractions.
• Kept track of activity logs and incident reports, recorded forms for the Community Association Manager's review daily.
• Demonstrated excellent customer service, communication and time management skills.
• Monitored Emergency Response System and responded in a timely and efficient manner within minutes of notification
• Monitored and controlled Electronic Security Control Systems
• Logged in all packages and tracked them through to pick-up by recipient.
• Followed-up on all complaints/issues notifying Community Association Manager
• Ensured all safety precautions and procedures are followed while performing duties.
• Assisted residents with notifications or special events.
• Processed work orders and filed resident documents and invoices
Teacher's Aide
Paint and Hang - Miami, FL
Present
• Assisted teacher in painting classes
• Set up room for lessons
• Often individually taught classes for children with special needs
• Promoted after school teaching program
• Helped marketing through various social media platforms
• Ensures proper flow of teachings in small and large groups
Doctor's Assistant
Doctor Charlene Canali - Miami, FL
C
WORK EXPERIENCE
July 2018 to September 2018
• Worked directly with chiropractor to increase office efficiency
• Sat in through patient appointments and took notes on symptoms and possible diagnoses
• Maintained order in the office by cleaning bathrooms and patient beds
• Properly organized acupuncture needles as well as safely disposing of them
• Used Chirotouch to check in patients and maintain records of patient rules
• Followed HIPAA procedures
• Establish filing system for patient record, insurance policies, and administrative paperwork
• Scheduled, confirmed, and cancelled appointments
• Prepared patient files before the day began to aid the flow of the office
Associate
Pizza Rev
March 2017 to March 2018
• Sanitized industrial machines and other equipment
• Prepared food safely and efficiently
• Cooking/Prep work
• Operating cash registers
• Counting cash drawers
• Maintaining PO System and inventory
• Receiving shipments
• Trained employees in all roles about food safety and preparation
Receptionist
H&R Block
January 2017 to April 2017
• Communicated with tax advisors and customer
• Processed payments with cards, checks, and cash,
• Maintained office organized and supplies filled
• Verified appointment and decreased client cancellations
• Recognized for proactively calling all clients to remind them of the tax season and increased appointments by 38%
• Escorted patients to offices
Halloween Associate
Party City
September 2016 to November 2016
• Take costume order from customer
• Maintain floors clean and organized
Chill Staff
Dairy Queen
June 2016 to August 2016
• Clean ice cream machines
• Sanitize counters and other equipment
• Prepare orders efficiently
Registered Behavioral Technician
February 2020 to February 2021
Registered Behavior Technician provides home and community-based ABA services to clients. This includes the
implementation of a treatment plan developed by a Board Certified Behavior Analyst (BCBA) addressing communication,
behavior, feeding, ADLs and social skills. The ABA Technician/RBT will also monitor the progress of a treatment plan and
work closely with the BCBA to update the treatment plan as necessary.