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Gennalis Ortiz
229 Jerold st
Rochester, NY, 14605
Phone:------------ Email:G------------
Education:
School Of The Arts June 2017
High School Diploma


Professional Summary
Driven paraprofessional with over 4 year experience of working with students and children from different backgrounds. Specifically experienced and trained with students who acquire learning assistance, as well as physical needs. Proven Record of maintaining the privacy of students, staff and school records. Advance capability of teaching core subjects such as Mathematics, English, Social Studies and Science. As a dining service captain, I provide great customer service, as well as outstanding hospitality. I constantly help and assist residents with their daily meals. Working at these two establishments have helped me with strong leadership and relationship-building skills.

Experience:
St. John nursing home, Rochester, NY January 2015- July 2017
Dining Services

? Consistently provided friendly guest service and heartfelt hospitality.
? Promptly and empathetic handled guest concerns and complains.
? Prepared all food orders within standard time frame.
? Followed food safety procedures according to company policies and health sanitation regulations.
? Preformed other duties as assigned.



Tes Staffing, Rochester, NY April 2017- January 2018
Paraprofessional

? Trained in instructing students individually, as well as in groups.
? Assisted in setting up lesson materials, bulletin board displays and demonstrations.
? Trained to assist classrooms individually when short staffed.
? Providing quality work, showing of knowledge of the job and good decision making.

Kids First Childcare, Rochester, NY April 2017- march2019
Infant Lead Teacher

? Ensure that child care routines are carried out in a manner that is prompt, hygienic and consistent with the good child develop principles. This includes routines related to diapering, hand washing, eating, napping and transitioning between actives.
? Ensure the safety of children through constant supervision, effective arrangement of space, proper maintenance of equipment, and regular practice of fire drills and other emergency procedures.
? Create an open, friendly and cooperative atmosphere in which children and families feel comfortable and secure.
? Maintain a professional appearance.

Polished Boutique, Rochester, NY June 2018- Current - receptionist

? Work a flexible schedule in support of the store opening production, and closing operations including work on weekends.
? Providing assistance by responding to customer service questions in an effective and efficient manner.
? Count, organize, and balance the cash drawer.
? Excellent guest service skills
? Answer questions about merchandise and maintain knowledge of all promotions
? Ability to accurately record daily sales in cash register
? Consistently answering calls and providing excellent customer service.



500 carter st. Rochester, NY current- 2019
- Caseworker for the food program

. Assisting clients’ needs
. In office
. Have high learning skills with Word, Excel, Outlook computer software windows
. Computer skills
. Answering phone calls in high volume
. Completing paper work in a fast paste.
. Payroll skills
. Working with the food program
. Speaking Spanish to clients who speak no English
. Going on house visits to see if daycare providers are giving children the right meals and food to eat.
. Using mathematics skills



Skills-
Strong work Ethic
Good communication skills
Bilingual
Word, Excel, Outlook