Resume
Angela Leis
SKILLS
Microsoft Office Proficient. Time management skills. Results-oriented. Excel in public speaking. Quick learner. Experience with Salesforce.
EXPERIENCE
Pro Bono Partnership, White Plains, NY — Program Administrative Assistant
July 2019 - Present
Provide administrative support to professional staff and in?house (PBP) volunteers
Data entry for program including entry of constituents (clients, volunteers, etc.) and matters
Prepare correspondence including engagement letters and form emails to clients and volunteers
Create and manage hard copy client files
Manage follow up of matters under the direction of PBP attorneys
Manage matter closing process under the direction of PBP attorneys
Serve as receptionist for office including answering and routing calls, address general questions and make referrals
Prepare materials for workshops, attorney recruitment sessions and other meetings
Prepare and mail client documents to state and federal entities
Maintain and order office supplies
Mail distribution
The Armour-Stiner Octagon House, Irvington, NY — Docent
May 2019 - July 2019
Provide interpreted guided tours through historical home.
Greet visitors and provide detailed information about exhibits,
artifacts, local history, and membership.
Conduct and lead tours to visitors of various ages.
Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
Interact professionally with customers, peers and associates, which helped develop articulate communication and active listening skills.
Staff special events and provide security.
Historic Hudson Valley, Tarrytown, NY — Education Program Associate
April 2017 - July 2019
Interpret historical documents and provide meaningful, accurate information of National Historic Landmarks.
Conduct and lead tours to visitors of various ages.
Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
Instruct school groups of different grade levels (K-12) and present educational material in the context of the historical site.
Assist in developing curriculum for visiting schools.
Led after school program, working one on one with students to interpret historical background of site.
Interact professionally with customers, peers and associates, which helped develop articulate communication and active listening skills.
Healthy Kids Extended Day Program, New Windsor, NY — Site Supervisor
August 2018 - October 2018
Cared for up to thirteen children ranging in age from seven to ten.
Provide warm, nurturing care for children during the hours of operation.
Act in ways that ensure staff and program complies with OCFS guidelines, Healthy Kids Extended Day Program policies and host school policies.
Direct daily activities which could include: fitness activities, group games, arts & crafts activities, reading, homework completion and other activities.
Perform administrative management functions to include accurate attendance records, accurate registration materials, accurate staffing files and staffing hours, when director is not on site.
Provide continual communication with Regional Director and all parents.
Engaged groups of culturally diverse children in creative, safe and focused setting.
Assisted children in the development of social, communication and problem solving skills.
Enforced rules to teach manners and maintain a safe environment. Recorded information about behavior, food served and medications administered.
Starbucks Corp., Ossining, NY — Barista
August 2015 - January 2017
Maintained high level of professionalism and calmness with all personnel, even in high-stress situations.
Received and processed customer payments.
Created hand-crafted beverages based upon customer preferences.
Merchandised display cases and diligently promoted prepared foods to drive business revenue.
Enthusiastically engaged customers during busy periods to keep the mood light and fun.
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Educated customers on beverage menu items and provided samples of daily brews.
U.E. Systems, Elmsford, NY — General Laborer, Seasonal
June 2013 - August 2015
Perform quality checks on products and parts.
Package finished products and prepare them for shipment.
Rotate through all the tasks required in a particular production process.
Provide assistance in the production of wiring assemblies.
EDUCATION
Pace University — Paralegal Certificate Program
Ongoing - Expected to complete March 2020
CUNY Hunter College, New York, NY — Bachelor of Arts in History
January 2019
Ossining High School, Ossining, NY — High School Diploma
June 2013
Angela Leis
SKILLS
Microsoft Office Proficient. Time management skills. Results-oriented. Excel in public speaking. Quick learner. Experience with Salesforce.
EXPERIENCE
Pro Bono Partnership, White Plains, NY — Program Administrative Assistant
July 2019 - Present
Provide administrative support to professional staff and in?house (PBP) volunteers
Data entry for program including entry of constituents (clients, volunteers, etc.) and matters
Prepare correspondence including engagement letters and form emails to clients and volunteers
Create and manage hard copy client files
Manage follow up of matters under the direction of PBP attorneys
Manage matter closing process under the direction of PBP attorneys
Serve as receptionist for office including answering and routing calls, address general questions and make referrals
Prepare materials for workshops, attorney recruitment sessions and other meetings
Prepare and mail client documents to state and federal entities
Maintain and order office supplies
Mail distribution
The Armour-Stiner Octagon House, Irvington, NY — Docent
May 2019 - July 2019
Provide interpreted guided tours through historical home.
Greet visitors and provide detailed information about exhibits,
artifacts, local history, and membership.
Conduct and lead tours to visitors of various ages.
Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
Interact professionally with customers, peers and associates, which helped develop articulate communication and active listening skills.
Staff special events and provide security.
Historic Hudson Valley, Tarrytown, NY — Education Program Associate
April 2017 - July 2019
Interpret historical documents and provide meaningful, accurate information of National Historic Landmarks.
Conduct and lead tours to visitors of various ages.
Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
Instruct school groups of different grade levels (K-12) and present educational material in the context of the historical site.
Assist in developing curriculum for visiting schools.
Led after school program, working one on one with students to interpret historical background of site.
Interact professionally with customers, peers and associates, which helped develop articulate communication and active listening skills.
Healthy Kids Extended Day Program, New Windsor, NY — Site Supervisor
August 2018 - October 2018
Cared for up to thirteen children ranging in age from seven to ten.
Provide warm, nurturing care for children during the hours of operation.
Act in ways that ensure staff and program complies with OCFS guidelines, Healthy Kids Extended Day Program policies and host school policies.
Direct daily activities which could include: fitness activities, group games, arts & crafts activities, reading, homework completion and other activities.
Perform administrative management functions to include accurate attendance records, accurate registration materials, accurate staffing files and staffing hours, when director is not on site.
Provide continual communication with Regional Director and all parents.
Engaged groups of culturally diverse children in creative, safe and focused setting.
Assisted children in the development of social, communication and problem solving skills.
Enforced rules to teach manners and maintain a safe environment. Recorded information about behavior, food served and medications administered.
Starbucks Corp., Ossining, NY — Barista
August 2015 - January 2017
Maintained high level of professionalism and calmness with all personnel, even in high-stress situations.
Received and processed customer payments.
Created hand-crafted beverages based upon customer preferences.
Merchandised display cases and diligently promoted prepared foods to drive business revenue.
Enthusiastically engaged customers during busy periods to keep the mood light and fun.
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Educated customers on beverage menu items and provided samples of daily brews.
U.E. Systems, Elmsford, NY — General Laborer, Seasonal
June 2013 - August 2015
Perform quality checks on products and parts.
Package finished products and prepare them for shipment.
Rotate through all the tasks required in a particular production process.
Provide assistance in the production of wiring assemblies.
EDUCATION
Pace University — Paralegal Certificate Program
Ongoing - Expected to complete March 2020
CUNY Hunter College, New York, NY — Bachelor of Arts in History
January 2019
Ossining High School, Ossining, NY — High School Diploma
June 2013