RESUME
LUCY LUOLING LU
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SKILLS:
? Bilingual: Chinese (Mandarin) & English ? Proficient in Microsoft Offices
? Well organized and attention to detail ? Strong interpersonal skills ? 3.4 GPA
EDUCATION:
-UNIVERSITY OF CALIFORNIA, BERKELEY � BACHELOR OF ARTS, 2019
MAJOR: MEDIA STUDIES
-FUDAN UNIVERSITY, SHANGHAI, CHINA � JULY-AUGUST 2019
INTERNATIONAL SUMMER SCHOOL
EXPERIENCE:
SOCIAL MEDIA SPECIALIST, THERABOX; LOS ANGELES, CA � 2017-2019
-Promoted social media engagement and increased brand awareness via Instagram � posting/tracking post engagements, interacting/engaging with consumers, potential consumers, brand ambassadors, and influencers
-Built and maintained relationships with both brand ambassadors and influencers for maximum brand exposure
-Friendly and energetic with excellent communication skills � ability to communicate clearly with consumers, brand ambassadors, and influencers while representing and maintaining the core values of the brand
-Well organized and excellent time/self-management � ability to work without supervision, providing weekly spreadsheets of brand ambassador/influencer posts, influencers contacted, and items gifted
-Provided support for the founder of Therabox during the Natural Products Expo West � increasing brand awareness and speaking with potential vendors
-Increased brand awareness on non-social media platforms � Therabox has been featured on BuzzFeed, F------------, and ABC�s Good Morning America
ASSISTANT, MAX WEST USA; EL MONTE, CA � 2015-2017
-Well organized and excellent communication skills � scheduled meetings, coordinated payments and shipments, screened incoming phone calls, and relayed messages/information for the business owner
-Ability to multitask � filing documents, answering phone calls, checking stock quantity, communicating with warehouse staff, and overseeing stock pick-ups simultaneously
Knowledge of import/export documentation � responsible for typing all billing invoices and bill of ladings
-Provided support for the business owner during the Southern California Furniture Market
BRAND AMBASSADOR, FLAIR EVENT MODELS; ALHAMBRA, CA � 2015-2016
-Friendly and energetic � ability to approach potential consumers and build rapport quickly
-Strong time and self-management � ability to work without supervision, achieving sales goals during every shift
-Promoted sales and increased brand awareness
-Ability to work well with others � provided support for store associates, when approach by consumers in regards to product location/inquiries/suggestions not affiliated with the company being represented
-Named as �Top Regional Sales� by the regional supervisor in the annual company newsletter
WAITRESS, FORBES BAR & GRILL; EL MONTE, CA � 2010-2016
-Friendly and energetic � provided a welcoming and lively atmosphere for all incoming patrons
-Strong multitasking skills in a busy environment with the ability to work well under pressure
-Ability to work well with others to ensure that all tasks are completed and excellent customer satisfaction
-Built and maintained strong consumer relations with both regular and new patrons
Trained all new incoming waitresses on all aspects of the job
RECEPTIONIST/ASSISTANT, TREELINE REALTY; TEMPLE CITY, CA � 2010-2012
-Friendly and energetic with strong multitasking skills � managed/coordinated phone calls, coordinated property visits, and assisted potential clients/real estate agents/escrow officers
-Provided support for all real estate agents within the office � answering incoming phone inquiries on listings and organizing all property documents/files in escrow
CUSTOMER SERVICE SPECIALIST, TBN WIRELESS; SAN GABRIEL, CA � 2008-2010
-Provided assistance and support to the sales team in building and maintaining customer relations
-Strong problem-solving and communication skills � understanding customer needs and resolving issues related to customer accounts
-Provided translation for non-English speaking customers to ensure excellent customer satisfaction
LUCY LUOLING LU
------------
------------
SKILLS:
? Bilingual: Chinese (Mandarin) & English ? Proficient in Microsoft Offices
? Well organized and attention to detail ? Strong interpersonal skills ? 3.4 GPA
EDUCATION:
-UNIVERSITY OF CALIFORNIA, BERKELEY � BACHELOR OF ARTS, 2019
MAJOR: MEDIA STUDIES
-FUDAN UNIVERSITY, SHANGHAI, CHINA � JULY-AUGUST 2019
INTERNATIONAL SUMMER SCHOOL
EXPERIENCE:
SOCIAL MEDIA SPECIALIST, THERABOX; LOS ANGELES, CA � 2017-2019
-Promoted social media engagement and increased brand awareness via Instagram � posting/tracking post engagements, interacting/engaging with consumers, potential consumers, brand ambassadors, and influencers
-Built and maintained relationships with both brand ambassadors and influencers for maximum brand exposure
-Friendly and energetic with excellent communication skills � ability to communicate clearly with consumers, brand ambassadors, and influencers while representing and maintaining the core values of the brand
-Well organized and excellent time/self-management � ability to work without supervision, providing weekly spreadsheets of brand ambassador/influencer posts, influencers contacted, and items gifted
-Provided support for the founder of Therabox during the Natural Products Expo West � increasing brand awareness and speaking with potential vendors
-Increased brand awareness on non-social media platforms � Therabox has been featured on BuzzFeed, F------------, and ABC�s Good Morning America
ASSISTANT, MAX WEST USA; EL MONTE, CA � 2015-2017
-Well organized and excellent communication skills � scheduled meetings, coordinated payments and shipments, screened incoming phone calls, and relayed messages/information for the business owner
-Ability to multitask � filing documents, answering phone calls, checking stock quantity, communicating with warehouse staff, and overseeing stock pick-ups simultaneously
Knowledge of import/export documentation � responsible for typing all billing invoices and bill of ladings
-Provided support for the business owner during the Southern California Furniture Market
BRAND AMBASSADOR, FLAIR EVENT MODELS; ALHAMBRA, CA � 2015-2016
-Friendly and energetic � ability to approach potential consumers and build rapport quickly
-Strong time and self-management � ability to work without supervision, achieving sales goals during every shift
-Promoted sales and increased brand awareness
-Ability to work well with others � provided support for store associates, when approach by consumers in regards to product location/inquiries/suggestions not affiliated with the company being represented
-Named as �Top Regional Sales� by the regional supervisor in the annual company newsletter
WAITRESS, FORBES BAR & GRILL; EL MONTE, CA � 2010-2016
-Friendly and energetic � provided a welcoming and lively atmosphere for all incoming patrons
-Strong multitasking skills in a busy environment with the ability to work well under pressure
-Ability to work well with others to ensure that all tasks are completed and excellent customer satisfaction
-Built and maintained strong consumer relations with both regular and new patrons
Trained all new incoming waitresses on all aspects of the job
RECEPTIONIST/ASSISTANT, TREELINE REALTY; TEMPLE CITY, CA � 2010-2012
-Friendly and energetic with strong multitasking skills � managed/coordinated phone calls, coordinated property visits, and assisted potential clients/real estate agents/escrow officers
-Provided support for all real estate agents within the office � answering incoming phone inquiries on listings and organizing all property documents/files in escrow
CUSTOMER SERVICE SPECIALIST, TBN WIRELESS; SAN GABRIEL, CA � 2008-2010
-Provided assistance and support to the sales team in building and maintaining customer relations
-Strong problem-solving and communication skills � understanding customer needs and resolving issues related to customer accounts
-Provided translation for non-English speaking customers to ensure excellent customer satisfaction