Resume
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Resume

Summary: Responsible and optimistic college student offering proven skills in promoting customer satisfaction, providing exceptional service and maintaining clean facilities. Dedicates long hours to complete fast-paced work. Customer service-driven team player, good at connecting with people and promoting long-term loyalty.

Work Experience:
Potato Corner
Team Member, July 2018 - December 2019
- Served multiple customers at once in a stressful environment
- Processed POS transactions, including cash and credit purchases or refunds
- Used downtimes to prepare ingredients and restock supplies for expected busy periods
- Communicated effectively with customers to plan specialized orders, providing customers with recommendations, samples and response to particular requests
- Resolved customer complaints and maintained clean and tidy checkout area
- Learned all required tasks quickly to maximize performance

626 Night Market
Team Member, June 2019 - August 2019
- Checked in food vendors, performers, and media personnel
- Answered the public's questions about locations
- Developed strong relationships with coworkers and managers
- Maintained productive, efficient approach to all tasks

Extracurricular Activities:
Alpha Phi Omega
Member, November 2019 - present
- Most represented co-educational intercollegiate service organization in the United States
- Preparing campus and community leaders through service
- Developing strong leadership, promoting friendship, and providing service to humanity

Skills:
- Leadership
- Multitasking
- Team player
- Excellent customer service
- Food handling certification
- Clear written & oral communication

References:
Lennielyn De Castro, Manager  • Potato Corner
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John Yap, Staffing Coordinator • 626 Night Market
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