Resume
Objective
I am seeking an entry level Human Resources position within a Human Resources division / Office Administration where I can implement what I’ve learned and will learn in my Master’s program as well as the skills I have acquired within my current HR internship.
Education
MASTERS OF SCIENCE OF HUMAN RESOURCES | WINTER 2020 | CAPELLA UNIVERSITY
· Major: Human Resources
· Related coursework:
o Survey of Human Resource Management in Practice
o Leading and Managing the Workplace
o Employment Law in the Successful Workplace
o Talent Acquisition and Workforce Planning
o Leading and Influencing for the Human Resource Practitioner
o Leader as Change Agent
o Developing an Effective Workplace
o Comprehensive Rewards Systems
o Analytics, Metrics, and Decision Making for the HRM
o Certification Preparation for the aPHR, PHR, and SPHR
o Enterprise-Aligned Human Resource Management Strategy
o HRM Capstone: Creating an Effective Human Resource Practice
BACHELORS OF SCIENCE OF HUMAN SERVICES | APR 2016 | UNIVERSITY OF PHOENIX
· Major: Health & Human Services
Skills & Abilities
HUMAN RESOURCES
· Recruitment – talent acquisition, recruitment, job postings/closings, networking/advertisement, HRMS input
· Work force development – new employee orientations and workshops
· Generalist – knowledge of classification, policies and procedures, collective bargaining agreements
· Labor relations knowledge
TIME MANAGEMENT / ATTENTION TO DETAIL
· I handle my tasks in a timely manner with the use of sticky notes and to-do lists.
· I aim to finish my tasks by the end of every work day.
· I am one to pay very good attention to detail as well as remain as organized as I can be.
· I am adaptable, reliable, and very resourceful.
COMMUNICATION
· I possess exceptional communication skills through my experience with my prior customer service positions and administrative assistant work at the Department of Veterans Affairs.
TEAM WORK / LEADERSHIP
· I am a team player first. I believe it is crucial to get along and work effectively amongst co-workers.
· I also leadership skills through projects I have been given, such as the classification sampling analysis and my grant research project.
· I hold diversity to a high standard and value it entirely.
· My problem-solving and decision making skills are efficient, rational, and effective.
· Privacy and keep confidential information private is very important to me as well.
Experience
HUMAN RESOURCES INTERN | WA DEPARTMENT OF HEALTH | AUG 2019 - PRESENT
· I have completed a classification position description sampling data analysis to reclassify job titles.
· I will complete a grant research proposal for my supervisor to have the DOH hire a full-time employee for the wellness program.
· I am currently taking as many classes within the states LMS to get familiar with the HRMS.
· I have shadowed a couple of HR professionals to view the processes of the HRMS and inputting data.
· I had created job postings within NEOGOV as well as closed-out job positions that have been filled.
· I am working with another recruiter to help with the new Online Hiring Center for NEOGOV that will go into effect in Jan 2020.
· I am working with the same recruiter to network and advertise job positions.
· I have attended job fairs.
· I have attended meetings: HR All-Staff, Labor Relations, Classification, and Recruitment and have been allowed to provide my feedback and opinions.
· I am taking my academic theory of Human Resources and tying it together into regulation requirements and practical application of what I am currently learning within my Master’s program.
· Completed Outward Mindset course.
· Knowledge of WFSE
CUSTOMER SERVICE REP | BLACK HILLS HOME SERVICES | NOV 2018 – MAR 2019
· Provide excellent customer service
· Handled multiple lines at once, made and received more than 80 phone calls a day
· Scheduled/cancelled/adjusted appointments, made feedback calls, made confirmation calls
· 10 page/30 numbers per page monthly reminder task – go through each page every week to remind customers of scheduled maintenance
· Selling of the club membership
ADMINISTRATIVE ASSISTANT | DEPT OF VETERANS AFFAIRS | MAY 2017 – NOV 2018
· Handled multiple lines at once, made calls to applicants and received calls for my supervisor, directed inbound calls to where they needed to go
· Ability to file, scan, fax, and copy documents as well as file documents appropriately
· Scheduled appointments for orientation, set up orientation, scheduled appointments for background checks, badging, and fingerprinting
· Inputting all data and application information into excel spreadsheets and the VA database system
· Edit and proof-read documents for supervisors.
Objective
I am seeking an entry level Human Resources position within a Human Resources division / Office Administration where I can implement what I’ve learned and will learn in my Master’s program as well as the skills I have acquired within my current HR internship.
Education
MASTERS OF SCIENCE OF HUMAN RESOURCES | WINTER 2020 | CAPELLA UNIVERSITY
· Major: Human Resources
· Related coursework:
o Survey of Human Resource Management in Practice
o Leading and Managing the Workplace
o Employment Law in the Successful Workplace
o Talent Acquisition and Workforce Planning
o Leading and Influencing for the Human Resource Practitioner
o Leader as Change Agent
o Developing an Effective Workplace
o Comprehensive Rewards Systems
o Analytics, Metrics, and Decision Making for the HRM
o Certification Preparation for the aPHR, PHR, and SPHR
o Enterprise-Aligned Human Resource Management Strategy
o HRM Capstone: Creating an Effective Human Resource Practice
BACHELORS OF SCIENCE OF HUMAN SERVICES | APR 2016 | UNIVERSITY OF PHOENIX
· Major: Health & Human Services
Skills & Abilities
HUMAN RESOURCES
· Recruitment – talent acquisition, recruitment, job postings/closings, networking/advertisement, HRMS input
· Work force development – new employee orientations and workshops
· Generalist – knowledge of classification, policies and procedures, collective bargaining agreements
· Labor relations knowledge
TIME MANAGEMENT / ATTENTION TO DETAIL
· I handle my tasks in a timely manner with the use of sticky notes and to-do lists.
· I aim to finish my tasks by the end of every work day.
· I am one to pay very good attention to detail as well as remain as organized as I can be.
· I am adaptable, reliable, and very resourceful.
COMMUNICATION
· I possess exceptional communication skills through my experience with my prior customer service positions and administrative assistant work at the Department of Veterans Affairs.
TEAM WORK / LEADERSHIP
· I am a team player first. I believe it is crucial to get along and work effectively amongst co-workers.
· I also leadership skills through projects I have been given, such as the classification sampling analysis and my grant research project.
· I hold diversity to a high standard and value it entirely.
· My problem-solving and decision making skills are efficient, rational, and effective.
· Privacy and keep confidential information private is very important to me as well.
Experience
HUMAN RESOURCES INTERN | WA DEPARTMENT OF HEALTH | AUG 2019 - PRESENT
· I have completed a classification position description sampling data analysis to reclassify job titles.
· I will complete a grant research proposal for my supervisor to have the DOH hire a full-time employee for the wellness program.
· I am currently taking as many classes within the states LMS to get familiar with the HRMS.
· I have shadowed a couple of HR professionals to view the processes of the HRMS and inputting data.
· I had created job postings within NEOGOV as well as closed-out job positions that have been filled.
· I am working with another recruiter to help with the new Online Hiring Center for NEOGOV that will go into effect in Jan 2020.
· I am working with the same recruiter to network and advertise job positions.
· I have attended job fairs.
· I have attended meetings: HR All-Staff, Labor Relations, Classification, and Recruitment and have been allowed to provide my feedback and opinions.
· I am taking my academic theory of Human Resources and tying it together into regulation requirements and practical application of what I am currently learning within my Master’s program.
· Completed Outward Mindset course.
· Knowledge of WFSE
CUSTOMER SERVICE REP | BLACK HILLS HOME SERVICES | NOV 2018 – MAR 2019
· Provide excellent customer service
· Handled multiple lines at once, made and received more than 80 phone calls a day
· Scheduled/cancelled/adjusted appointments, made feedback calls, made confirmation calls
· 10 page/30 numbers per page monthly reminder task – go through each page every week to remind customers of scheduled maintenance
· Selling of the club membership
ADMINISTRATIVE ASSISTANT | DEPT OF VETERANS AFFAIRS | MAY 2017 – NOV 2018
· Handled multiple lines at once, made calls to applicants and received calls for my supervisor, directed inbound calls to where they needed to go
· Ability to file, scan, fax, and copy documents as well as file documents appropriately
· Scheduled appointments for orientation, set up orientation, scheduled appointments for background checks, badging, and fingerprinting
· Inputting all data and application information into excel spreadsheets and the VA database system
· Edit and proof-read documents for supervisors.