Resume
Isaac D. Freeman 5200 Town & Country Blvd Apt 1533, Frisco, TX 75034
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SKILLS
Proficient in Microsoft Word, PowerPoint, Excel and Adobe Premiere
Strong problem-solving skills in working with technology
Cash exchange/handling
Customer relationship building
EXPERIENCE
Rent Gear Here, Santa Rosa Beach, FL. - Customer Service Associate
MARCH 2013 - DECEMBER 2018
Managed clients expectations in order to best meet their requests
Provided logistics for vacation equipment transportation to clients at rental homes
Followed up on service calls from clients and ensured positive experience
Responsible for daily cash deposit and transactions up to $1,500 per day
Coordinated luxury private events for high-profile clients
FSU Women’s Soccer, Tallahassee, FL. - Intern
JANUARY 2019 - MAY 2019
Assisted the Shot Analysis Project for ACC/NCAA Women’s Soccer teams
Operated SportsCode program for analytical purposes
Live coding for FSU Women’s Soccer games
Responsible for live game analysis on certain statistical variables
FC Dallas, Frisco, TX. - Membership Sales Representative
JULY 2019 - PRESENT
Recommend products to customers and highlight details of services offered
Mantain organized spreadsheets of clients’ information
Manage a variety of customer service tasks to resolve issues for existing clients
Optimize schedule to accomodate client follow-up requests and proactive leads
Maintain a strong knowledge of products and services
EDUCATION
Troy University, Troy, AL. - General Studies
AUGUST 2015 - DECEMBER 2016
Florida State University, Tallahassee, FL. - B.S. in Sports Management
GRADUATED AUGUST 2019
Course emphasis on Finance, Communication, and Computer Fluency.
Isaac D. Freeman 5200 Town & Country Blvd Apt 1533, Frisco, TX 75034
------------ | ------------
SKILLS
Proficient in Microsoft Word, PowerPoint, Excel and Adobe Premiere
Strong problem-solving skills in working with technology
Cash exchange/handling
Customer relationship building
EXPERIENCE
Rent Gear Here, Santa Rosa Beach, FL. - Customer Service Associate
MARCH 2013 - DECEMBER 2018
Managed clients expectations in order to best meet their requests
Provided logistics for vacation equipment transportation to clients at rental homes
Followed up on service calls from clients and ensured positive experience
Responsible for daily cash deposit and transactions up to $1,500 per day
Coordinated luxury private events for high-profile clients
FSU Women’s Soccer, Tallahassee, FL. - Intern
JANUARY 2019 - MAY 2019
Assisted the Shot Analysis Project for ACC/NCAA Women’s Soccer teams
Operated SportsCode program for analytical purposes
Live coding for FSU Women’s Soccer games
Responsible for live game analysis on certain statistical variables
FC Dallas, Frisco, TX. - Membership Sales Representative
JULY 2019 - PRESENT
Recommend products to customers and highlight details of services offered
Mantain organized spreadsheets of clients’ information
Manage a variety of customer service tasks to resolve issues for existing clients
Optimize schedule to accomodate client follow-up requests and proactive leads
Maintain a strong knowledge of products and services
EDUCATION
Troy University, Troy, AL. - General Studies
AUGUST 2015 - DECEMBER 2016
Florida State University, Tallahassee, FL. - B.S. in Sports Management
GRADUATED AUGUST 2019
Course emphasis on Finance, Communication, and Computer Fluency.