Resume
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Resume

Profile
- Positive, friendly, and personable
- Adapts and produces as the job demands
- Works toward constant improvement and listens to constructive critique

Education
- Masters of Business Administration, Crowell School of Business, Biola University
- Bachelor of Business Administration, California State Polytechnic University, Pomona

Work Experience

Founder, 2016-present Popadop Diamond Bar, CA
- Developed product from concept to customer
- Supervised production and quality control
- Created a production line with work flow procedures


Specialist, 2013-present Apple Pasadena, CA
- Trained customers and employees in latest technology
- Reached sales goals and attachment goals
- Practiced giving and requesting feedback on a regular bases
Led cross-functional team meetings
Repaired relationships through genius bar appointments
Educated team members about products, while staying up to date on technical know how
Solved problems daily



Personal Banker, 2011-2012 JP Morgan Chase Anaheim Hills, CA
- Acquired new customer relationships
- Provided strong customer service skills
- Evaluated customer financial needs and recommended products to meet their needs
- Deepened existing customer relationships through profiling and uncovering additional needs
- Resolved customer complaints and issues promptly and effectively
- Developed strategies to grow client base and to meet sales goals


Manager, 2007-2010 Harvest Dental Products Brea, CA
- Managed inventory control, using Just in Time Inventory
- Ordered products from various vendors/ negotiated prices
- Hired, trained, and managed employees
- Scheduled production runs to fulfill forecasted demand
- Managed wholesale and retail accounts in QuickBooks
- Oversaw quality control