Resume
EDUCATION
University of North Georgia, Gainesville, GA
Expected August 2020
Bachelor of Arts, Communication Major- Public Relations Concentration
GPA: 3.21/ 4.00
EXPERIENCE
Appliance Care of Atlanta, Office Assistant, Alpharetta, GA
January 2018 – Present
• Schedule work orders for seven technicians in an organized manner based on zip codes in the Metro Atlanta area.
• Take initiative to quickly resolve conflict between employees; communicate issues with manager if the problem continues.
• Oversee work orders with rental properties, this includes but is not limited to: scheduling, invoicing, submitting proposals for replacement units.
• Mediate conflicts between customers and technicians when there is an issue with tardiness and/or payment.
• Translate for our Russian speaking technician when he is on the field, so the customers are up to date with the work being done.
New Life Church, Youth Leader, Suwanee, GA
December 2014- December 2016
• Planned annual events such as banquets and Christmas parties.
• Planned a seven-day summer camp for 70 campers. This includes but is not limited to: creating teams, coordinating volunteers, creating the schedule, shopping for supplies.
• Planned and hosted a lock in for almost 50 teens. Gathered volunteers, planned the schedule, put together the menu, and bought all supplies.
SKILLS
• Foreign Language – can speak Russian on an intermediate level and read on a beginners level.
• Computer - preparing presentations and researching specific topics.
RELATED COURSE WORK
Principles of Conflict Resolution
• Learned to manage conflict in a quick, easy, and efficient way before it can get out of hand and escalate, causing damaging to people or a company. Received experience in guiding two parties to mediation and negotiating an agreement between two parties so that both parties are satisfied with the outcome.
Introduction to Public Relations
• Learned how to manage a company’s image in case of a crisis. Learned how to be proactive and prepared if crisis does strike, and how to implement a PR plan that communicates with the public(s) and benefits the company.
Organizational Leadership
• Learned about different types of communication within an organization. Learned about efficient communication between supervisors and subordinates, as well as, different management styles.
Public Relations Writing
• Learned how to write press releases, newsletters, emails, etc. in AP style for an organization.
Social Media
• Learned how to create catchy social media posts. Learned how to brand a company and run a successful social media page.
Multimedia Journalism
• Learned the basics of WordPress. Learned the basics of audio editing in Premiere and how to edit in Photoshop.
EDUCATION
University of North Georgia, Gainesville, GA
Expected August 2020
Bachelor of Arts, Communication Major- Public Relations Concentration
GPA: 3.21/ 4.00
EXPERIENCE
Appliance Care of Atlanta, Office Assistant, Alpharetta, GA
January 2018 – Present
• Schedule work orders for seven technicians in an organized manner based on zip codes in the Metro Atlanta area.
• Take initiative to quickly resolve conflict between employees; communicate issues with manager if the problem continues.
• Oversee work orders with rental properties, this includes but is not limited to: scheduling, invoicing, submitting proposals for replacement units.
• Mediate conflicts between customers and technicians when there is an issue with tardiness and/or payment.
• Translate for our Russian speaking technician when he is on the field, so the customers are up to date with the work being done.
New Life Church, Youth Leader, Suwanee, GA
December 2014- December 2016
• Planned annual events such as banquets and Christmas parties.
• Planned a seven-day summer camp for 70 campers. This includes but is not limited to: creating teams, coordinating volunteers, creating the schedule, shopping for supplies.
• Planned and hosted a lock in for almost 50 teens. Gathered volunteers, planned the schedule, put together the menu, and bought all supplies.
SKILLS
• Foreign Language – can speak Russian on an intermediate level and read on a beginners level.
• Computer - preparing presentations and researching specific topics.
RELATED COURSE WORK
Principles of Conflict Resolution
• Learned to manage conflict in a quick, easy, and efficient way before it can get out of hand and escalate, causing damaging to people or a company. Received experience in guiding two parties to mediation and negotiating an agreement between two parties so that both parties are satisfied with the outcome.
Introduction to Public Relations
• Learned how to manage a company’s image in case of a crisis. Learned how to be proactive and prepared if crisis does strike, and how to implement a PR plan that communicates with the public(s) and benefits the company.
Organizational Leadership
• Learned about different types of communication within an organization. Learned about efficient communication between supervisors and subordinates, as well as, different management styles.
Public Relations Writing
• Learned how to write press releases, newsletters, emails, etc. in AP style for an organization.
Social Media
• Learned how to create catchy social media posts. Learned how to brand a company and run a successful social media page.
Multimedia Journalism
• Learned the basics of WordPress. Learned the basics of audio editing in Premiere and how to edit in Photoshop.