Resume
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Resume

Summary:
Ambitious future law student driven to provide exceptional administrative support and customer service. Strengths include problem solving, time management and managing documents.


Experience:

Cashier/Waitress at Michael’s Super Burgers 2016-2017
• Delivered food and drink items quickly to help minimize customer wait times.
• Restocked paper products and condiments at self-service areas during periods of downtime.
• Interacted pleasantly with customers and warmly greeted patrons upon entrance to store.
• Assisted with food preparation tasks, including filling soft drinks and pouring coffee.
• Helped customer's through the drive-thru
• Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.

Clothing Associate at The Outlet by ELS 2017-2018
• Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Cashier/Server at Santa Fe Importers 2018-2019
• Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
• Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
• Prepared food items such as deli and hot sandwiches to meet customer specifications.



Education:
Gladstone High School- High School Diploma 2012-2016
Cal State University, Fullerton- B.A in progress 2016-expected in May 2020
Major: English
Minor: Spanish


Skills:
• Fluent in Spanish & English
• Searched at library and in scholarly databases to locate necessary information for research projects.
• Reported back to instructor and management to receive day-to-day tasks and responsibilities.
• Creative problem solving
• Concise time management
• Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members.
• Customer assistance
• Communicated effectively with management and instructors and openly accepted
critiques and suggestions for areas of improvement.
• Conflict resolution