Resume
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Resume

GAURAV JAIN
466 Peter Rupert Avenue, Vaughan, Ontario L6A 0M6
Mobile: (416) 845 9002; Email: G------------

OBJECTIVE
? Seeking part-time employment in a reputable organization in customer service, front office, cashier or clerical roles (20 hours per week; evenings and weekends)

PROFILE
? Business accounting student in Humber College: Institute of Technology and advance learning
? Excellent IT skills (MS Office, Excel, Word, Power point)
? Proficiency in spoken and written English
? High school diploma with credits in accounting, business & IT
? Self-motivated, fast learner, team player with ability to work in a fast paced environment
? Courteous with strong customer service skills and multi tasking abilities


EMPLOYMENT HISTORY
? Customer Service Assistant / Cashier – Leather Touch Footwear 2017-2019 (Part Time)
Leather Touch is a mid-size footwear store with range of options for men’s and women’s footwear.
My responsibilities included
? Providing information about the products and assisting with purchase decisions
? Processing customer returns / exchanges
? Monitoring POS machine sales and generating invoice of purchased items
? Managing incoming calls and customer service inquiries

?Telephone Service Representative - Spate International Pvt Ltd 2018 (Part Time)
Spate International Pvt Ltd is a BPO agency that provides a number of services to its clients.
My Responsibilities included
? Answering product and service questions and clarifying complaints
? Managing large amounts of incoming calls
? Inform customers of deals and promotions and answer questions about terms of sale


EDUCATION
? Diploma in Business Accounting – Humber College 2019 -Present
? 4 year High School Diploma with specialization in Accounting & commerce 2015 -2019


OTHER
? Cleared IELTS (International English Language Testing System) with overall band score of 7.0
? Head of the refreshment committee for the Inter school volleyball competition 2017
? Volunteer at the local charity 2017
? Active participant of Annual Plantation Drive held by high school 2015-2018


STATUS
? International Student with a valid Work Permit

References available on request