Resume
EMERALD HENDRIX
404 Ruby Ridge Trail | ------------ | ------------
OBJECTIVE
Seeking a position where I can advance and utilize my people skills and hard work, to become part of a positive and strong dental team.
SKILLS
• Capable of multitasking and prioritizing workloads
• Excellent customer service skills and friendly attitude
• Willingness to update knowledge and eager to learn
• Great team player and communicator
EXPERIENCE
La Cima Restaurants
Server | 2017 - Present
• Worked in a fast paced environment and swiftly adapted to the need of the company
• Efficiently worked with different team members to provide excellent customer service to guests
• Helped to take on responsibilities outside of my job description to make sure the whole restaurant ran smoothly
• Used my multitasking, communication, and people skills to ensure high customer satisfaction
Green Apple Childcare Center
Preschool Teacher | 2015 – 2017
• Developed daily routines through lesson planning and adapted to unexpected changes
• Supervised and cared for children of all ages during indoor, outdoor, field trip, and crisis times
• Helped to develop children’s self esteem, independence, and explore individual interests
• Encouraged and supported children’s ideas, thoughts, abilities, and academic performance
• Maintained a clean, safe, and emotional supportive environment for children to learn and grow
Hobby Lobby
Cashier | 2010 – 2011
• Provided exceptional customer service to all customers during all times
• Accommodated customers with the returns of unwanted items
• Answered phone calls and accurately directed calls to the correct departments and answered customer questions
• Maintained a clean and organized work environment
Department Head | 2011 – 2012
• Ensure that all policies and procedures were followed by other employees
• Responsible for maintaining and ordering required stock
• Be knowledgeable and recommend merchandise based on customers needs
• Set and assembled displays in store to promote sales
Customer Service Manager | 2012 – 2015
• Train and educate new employees about company policies and systems
• Key holder for cash drawers to make sure money is kept safe
• Helped resolve customer complaints and issues with strong communication and negotiation skills
• Ability to tactfully handle stressful and difficult situations with strong problem solving skills
• Handled financial and personal information appropriately and confidentially
EDUCATION
Greer High School | Greer, SC
• Graduated in 2012
Greenville Technical College | Greenville, SC | 2012 - 2013
• Completed core classes
Capstone Career Development Center | Greenville, SC
• Expected Diploma – October, 2019
EMERALD HENDRIX
404 Ruby Ridge Trail | ------------ | ------------
OBJECTIVE
Seeking a position where I can advance and utilize my people skills and hard work, to become part of a positive and strong dental team.
SKILLS
• Capable of multitasking and prioritizing workloads
• Excellent customer service skills and friendly attitude
• Willingness to update knowledge and eager to learn
• Great team player and communicator
EXPERIENCE
La Cima Restaurants
Server | 2017 - Present
• Worked in a fast paced environment and swiftly adapted to the need of the company
• Efficiently worked with different team members to provide excellent customer service to guests
• Helped to take on responsibilities outside of my job description to make sure the whole restaurant ran smoothly
• Used my multitasking, communication, and people skills to ensure high customer satisfaction
Green Apple Childcare Center
Preschool Teacher | 2015 – 2017
• Developed daily routines through lesson planning and adapted to unexpected changes
• Supervised and cared for children of all ages during indoor, outdoor, field trip, and crisis times
• Helped to develop children’s self esteem, independence, and explore individual interests
• Encouraged and supported children’s ideas, thoughts, abilities, and academic performance
• Maintained a clean, safe, and emotional supportive environment for children to learn and grow
Hobby Lobby
Cashier | 2010 – 2011
• Provided exceptional customer service to all customers during all times
• Accommodated customers with the returns of unwanted items
• Answered phone calls and accurately directed calls to the correct departments and answered customer questions
• Maintained a clean and organized work environment
Department Head | 2011 – 2012
• Ensure that all policies and procedures were followed by other employees
• Responsible for maintaining and ordering required stock
• Be knowledgeable and recommend merchandise based on customers needs
• Set and assembled displays in store to promote sales
Customer Service Manager | 2012 – 2015
• Train and educate new employees about company policies and systems
• Key holder for cash drawers to make sure money is kept safe
• Helped resolve customer complaints and issues with strong communication and negotiation skills
• Ability to tactfully handle stressful and difficult situations with strong problem solving skills
• Handled financial and personal information appropriately and confidentially
EDUCATION
Greer High School | Greer, SC
• Graduated in 2012
Greenville Technical College | Greenville, SC | 2012 - 2013
• Completed core classes
Capstone Career Development Center | Greenville, SC
• Expected Diploma – October, 2019