Resume
Job Objective
To obtain a position that is fresh and challenging! A position I can use and develop my skills, highlighting my passion for reading, communication and research, while being surrounded with culture and new ideas so that I may continue to grow and learn professionally.
Experience
Consumer Direct, Bartow, Florida July 2017 – Present
Long Term Care Provider
Responsibilities: Improve client’s health and quality of life by assisting and providing them the support they need to cope with their illness or disability. This include personal care, home chores, emotional support, medical care and help with finances.
Four Corners High School, Davenport, Florida July 2017 – May 2019
Teacher of English Language Arts/ Honors/ English Cambridge
Responsibilities: Attend Conferences and workshops, planning fieldtrips, monitoring of hallways before and after school while sponsoring extracurricular activities. Chose Reading materials for students while preparing assignments and discussion topics, creating and developing lesson plans and assessing students on Florida Standard Tests. Grades taught: 11th Grade, Cambridge
Comcast, Colorado Springs, CO March 2014 – March 2017
Retention Expert
Responsibilities: Assist customers and report to a department supervisor while working on a team environment. Developed Skills: Interpersonal skills, excellent customer service, and empathy, ability to solve problems, typing, and ability to meet goals.
Xerox, Garden of the Gods, Colorado Springs, CO January 2014 – March 2014
Costumer Service; Client: Verizon Wireless
Responsibilities: Provided quality customer service and recommendations in response to costumer’s request. Processed costumer billing. Provided Level 1 and 2 technical support to costumers in need of assistance. Offered the highest levels of service, ensuring customer retention and satisfaction.
Fernós and Cordova Congressional Internship, Washington D.C July 2011 –January 2012
Univision – Intern
Responsibilities: Helped producers with the production of their segments. Coordinated the floor during live shows. Worked with I-news and non-linear editing. Learned Communication and networking skills. Interviewed acquired connections both personally and online in order to complete local and/or national news.
Community Empowerment and Economic Development (CEPED), Carolina, Puerto Rico August 2009 – May 2012
Coordinator
Responsibilities: Tutored both Intermediate and Advanced students in English Learning and Computer Basics. Exposure and coordination of residential activities. Create and analyze polls, surveys and graphs to determine community’s needs.
Education
Walden University January 2017 - Present
Doctoral Degree in Psychology- Industrial and Organizational Psychology
Inter-American University of Puerto Rico, Ponce, Puerto Rico August 2012 – May 2016
Master’s in Education – Curriculum Development and Instruction, English and ESL
Washington Center, Washington D.C. August 2011 – Jan 2012
Graduate Courses – Power Politics and Poetry
University of Puerto Rico at Carolina, Carolina, Puerto Rico August 2006 - May 2012
Bachelor’s in Arts- Business Advertising, Graphic Arts
Special Skills
- Knowledge of current techniques and procedures to design and develop curriculums
- Excellent Computer and Presentation Skills
- Ability to communicate effectively
- Ability to develop long term goals, objectives and meet deadlines while working independently and in teams
- Ability to evaluate program effectiveness and make recommendations
- Good use of time, resources, materials and plans to develop activities incorporating school mission and values
Spoken Languages:
- English – Fluently
- Spanish – Native
- French - Basic
Job Objective
To obtain a position that is fresh and challenging! A position I can use and develop my skills, highlighting my passion for reading, communication and research, while being surrounded with culture and new ideas so that I may continue to grow and learn professionally.
Experience
Consumer Direct, Bartow, Florida July 2017 – Present
Long Term Care Provider
Responsibilities: Improve client’s health and quality of life by assisting and providing them the support they need to cope with their illness or disability. This include personal care, home chores, emotional support, medical care and help with finances.
Four Corners High School, Davenport, Florida July 2017 – May 2019
Teacher of English Language Arts/ Honors/ English Cambridge
Responsibilities: Attend Conferences and workshops, planning fieldtrips, monitoring of hallways before and after school while sponsoring extracurricular activities. Chose Reading materials for students while preparing assignments and discussion topics, creating and developing lesson plans and assessing students on Florida Standard Tests. Grades taught: 11th Grade, Cambridge
Comcast, Colorado Springs, CO March 2014 – March 2017
Retention Expert
Responsibilities: Assist customers and report to a department supervisor while working on a team environment. Developed Skills: Interpersonal skills, excellent customer service, and empathy, ability to solve problems, typing, and ability to meet goals.
Xerox, Garden of the Gods, Colorado Springs, CO January 2014 – March 2014
Costumer Service; Client: Verizon Wireless
Responsibilities: Provided quality customer service and recommendations in response to costumer’s request. Processed costumer billing. Provided Level 1 and 2 technical support to costumers in need of assistance. Offered the highest levels of service, ensuring customer retention and satisfaction.
Fernós and Cordova Congressional Internship, Washington D.C July 2011 –January 2012
Univision – Intern
Responsibilities: Helped producers with the production of their segments. Coordinated the floor during live shows. Worked with I-news and non-linear editing. Learned Communication and networking skills. Interviewed acquired connections both personally and online in order to complete local and/or national news.
Community Empowerment and Economic Development (CEPED), Carolina, Puerto Rico August 2009 – May 2012
Coordinator
Responsibilities: Tutored both Intermediate and Advanced students in English Learning and Computer Basics. Exposure and coordination of residential activities. Create and analyze polls, surveys and graphs to determine community’s needs.
Education
Walden University January 2017 - Present
Doctoral Degree in Psychology- Industrial and Organizational Psychology
Inter-American University of Puerto Rico, Ponce, Puerto Rico August 2012 – May 2016
Master’s in Education – Curriculum Development and Instruction, English and ESL
Washington Center, Washington D.C. August 2011 – Jan 2012
Graduate Courses – Power Politics and Poetry
University of Puerto Rico at Carolina, Carolina, Puerto Rico August 2006 - May 2012
Bachelor’s in Arts- Business Advertising, Graphic Arts
Special Skills
- Knowledge of current techniques and procedures to design and develop curriculums
- Excellent Computer and Presentation Skills
- Ability to communicate effectively
- Ability to develop long term goals, objectives and meet deadlines while working independently and in teams
- Ability to evaluate program effectiveness and make recommendations
- Good use of time, resources, materials and plans to develop activities incorporating school mission and values
Spoken Languages:
- English – Fluently
- Spanish – Native
- French - Basic