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KARLA RICO

TALLAHASSEE, FL 32303
KRICO------------
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WORK EXPERIENCE
Periodontal Associates of North Florida Tallahassee, FL
Nanny/ Runner December, 2015- Present
� Maintain a safe play environment
� Observe and monitor children�s play activates
� Communicate with children�s parents or guardians about daily activates, behaviors, and related issues
� Help children with homework and school projects

Florida Deportment of Child Support Tallahassee, FL
Customer Service Representative June 2013-December 2015
� Bilingual call center representative
� Check to ensure appropriate changes were made to resolve customer�s problems
� Determine correct form of paperwork to be sent to customers due to specific request
� Refer unsolved customer grieves to designated departments for further assistance
� Research lost payments to correct accounts

El Jalisco Tallahassee, FL
Hostess November 2011- June 2013
� Greet guest and seat them at tables or waiting areas
� Provide guest with menus
� Assign guest to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating�s
� Receive and record dining reservations
� Take and prepare to-go orders
EDUCATION
Florida State University Tallahassee, FL
Marketing Expected to graduate December 2019
� Tallahassee Community College, Tallahassee, Florida AA Diploma, May 2016
� Leon High School, Tallahassee, Florida High School Diploma, May 2013