Resume
Massage Envy, Nampa, ID - Wellness Consultant
April 2019- Present ------------
At Massage Envy I book appointments for members and guests and ask questions to help customize their session. I customize every session to help reach my sales goals while offering a beneficial service to every patron. Teamwork is a necessary function here, and I excel at maintaining therapists’ schedules and utilizing my critical thinking skills to consider their preferences and modalities while booking their appointments. I sell memberships for commission in addition to my wages; additionally, I take a high volume of calls and assist guests over the phone. I am very adept at multitasking to assist clients in the spa as well as clients calling the spa directly.
Zama Massage, Portland OR- Receptionist and Keyholder
October 16 2018- February 2019 ------------
Here, I worked full time as a front desk receptionist. I answered phone calls, worked with spreadsheets, as well as organized and responded to emails in a timely manner. I assisted in managing the till, selling products, and maximizing the service providers’ schedules. I provided excellent customer service, all while maintaining a calm, organized, and welcoming environment for our clients.
Aveda Institute Portland, OR- Retail Advisor
March 2018- October 2018 ------------
Here, I was part of a team that managed the front desk of a beauty school. I learned the importance of communicating with fellow teammates. I worked closely with my team, students, instructors, as well as guests all while booking appointments, processing payment, and coordinating student schedules. The bulk of my work was done on the computer program, Spabiz. Here, I would adjust student schedules and appointments in a time sensitive manner. This position emphasized the importance of communication, quick problem solving skills, as well as multitasking as any action taken within Spabiz influenced the experience of students, instructors, guests, as well as my teammates. My functions were to excel at problem solving, sales, and customer service while maintaining a positive environment for students and guests alike. I excelled at efficiency in a setting with an extraordinary high volume of guests.
Casa Diablo II, Portland OR- Dancer and Entertainer
July 2017- December 2017 ------------
Here, I danced and entertained clients while making sales all of the time! I learned how to manage sales in a competitive environment.
Jennyfer’s Boutique, Portland OR - Merchandiser and Keyholder
January 2016- July 2017 ------------
Here, I developed the skills necessary to thrive in small retail environment, slow or fast paced. I ran the boutique with the delegation of its owner, Jennyfer. I worked alone in this space and learned the importance of accountability as the shop hinged on my performance. I maintained the shop by creating a comfortable environment personalized experience for all patrons. I garnered knowledge of fashion, design, sales, managing, sewing, and cleaning all while being the only employee! This job allowed me round out my retail experience beyond the corporate retail positions I held prior. I also worked city events such as the Mississippi and Alberta street fairs and even managed the store’s Instagram account.
Sparky's Pizza, Portland OR - Line Cook and Cashier
June 2016- August 2016 ------------
At Sparky’s I made pizzas, maintained a clean environment, and took orders over the phone as well as in person. This was a part time position that I took on in addition to my full time job in boutique sales.
Fred Meyer, Portland OR — Bakery Clerk
October 2015- January 2016 ------------
Here, I provided customer service while multitasking many job functions including baking, stocking, and packaging. This fast paced environment taught me the importance of communication in the workplace. I believe a simple conversation can help avoid mistakes while maintaining morale.
Walmart, Caldwell ID — Sales Associate
March 2014 - August 2015 ------------
My first ever job functions were that of a ‘strategic stocker.’ I learned the basics of customer service and store upkeep. I functioned in a variety of departments including produce, fitting room, and backstocking.
Massage Envy, Nampa, ID - Wellness Consultant
April 2019- Present ------------
At Massage Envy I book appointments for members and guests and ask questions to help customize their session. I customize every session to help reach my sales goals while offering a beneficial service to every patron. Teamwork is a necessary function here, and I excel at maintaining therapists’ schedules and utilizing my critical thinking skills to consider their preferences and modalities while booking their appointments. I sell memberships for commission in addition to my wages; additionally, I take a high volume of calls and assist guests over the phone. I am very adept at multitasking to assist clients in the spa as well as clients calling the spa directly.
Zama Massage, Portland OR- Receptionist and Keyholder
October 16 2018- February 2019 ------------
Here, I worked full time as a front desk receptionist. I answered phone calls, worked with spreadsheets, as well as organized and responded to emails in a timely manner. I assisted in managing the till, selling products, and maximizing the service providers’ schedules. I provided excellent customer service, all while maintaining a calm, organized, and welcoming environment for our clients.
Aveda Institute Portland, OR- Retail Advisor
March 2018- October 2018 ------------
Here, I was part of a team that managed the front desk of a beauty school. I learned the importance of communicating with fellow teammates. I worked closely with my team, students, instructors, as well as guests all while booking appointments, processing payment, and coordinating student schedules. The bulk of my work was done on the computer program, Spabiz. Here, I would adjust student schedules and appointments in a time sensitive manner. This position emphasized the importance of communication, quick problem solving skills, as well as multitasking as any action taken within Spabiz influenced the experience of students, instructors, guests, as well as my teammates. My functions were to excel at problem solving, sales, and customer service while maintaining a positive environment for students and guests alike. I excelled at efficiency in a setting with an extraordinary high volume of guests.
Casa Diablo II, Portland OR- Dancer and Entertainer
July 2017- December 2017 ------------
Here, I danced and entertained clients while making sales all of the time! I learned how to manage sales in a competitive environment.
Jennyfer’s Boutique, Portland OR - Merchandiser and Keyholder
January 2016- July 2017 ------------
Here, I developed the skills necessary to thrive in small retail environment, slow or fast paced. I ran the boutique with the delegation of its owner, Jennyfer. I worked alone in this space and learned the importance of accountability as the shop hinged on my performance. I maintained the shop by creating a comfortable environment personalized experience for all patrons. I garnered knowledge of fashion, design, sales, managing, sewing, and cleaning all while being the only employee! This job allowed me round out my retail experience beyond the corporate retail positions I held prior. I also worked city events such as the Mississippi and Alberta street fairs and even managed the store’s Instagram account.
Sparky's Pizza, Portland OR - Line Cook and Cashier
June 2016- August 2016 ------------
At Sparky’s I made pizzas, maintained a clean environment, and took orders over the phone as well as in person. This was a part time position that I took on in addition to my full time job in boutique sales.
Fred Meyer, Portland OR — Bakery Clerk
October 2015- January 2016 ------------
Here, I provided customer service while multitasking many job functions including baking, stocking, and packaging. This fast paced environment taught me the importance of communication in the workplace. I believe a simple conversation can help avoid mistakes while maintaining morale.
Walmart, Caldwell ID — Sales Associate
March 2014 - August 2015 ------------
My first ever job functions were that of a ‘strategic stocker.’ I learned the basics of customer service and store upkeep. I functioned in a variety of departments including produce, fitting room, and backstocking.