Resume
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Location: Warwick, NY, USA
School: Stony Brook University
Major: Information Systems and Technological Systems Management

Resume

Eric Paez Warwick, New York | ------------|------------
EDUCATION SUNY Stony Brook University September 2017 – May 2021 Major: Information Systems • Specialization: Systems & Network Administration Second Major: Technological Systems Management • Specialization: Information Systems WORK EXPERIENCE Student Technologist Intern Stony Brook, NY Center for Excellence in Learning and Teaching January 2019 – May 2019 • Trained in customer service, project management, and technical communication to lead developmental workshops in various technologies on campus or operate a support desk to solve technological problems for faculty • Developed ticketing system, phone communication, and customer support skills while attending workshops to further abilities

Undergraduate College Fellow Stony Brook, NY Stony Brook Undergraduate Colleges January 2018 - present • Employed as a teaching assistant for a course on introducing new students to Stony Brook University • Trained to mentor students & review subject material focused on various aspects of college life such as time management, community engagement, and health/wellness

Lifeguard Ringwood, NJ & High Point, NJ New Jersey State Park Service May 2015 – August 2018 • Communicated closely with state park personnel to ensure the wellbeing of patrons and provide excellent customer satisfaction • Worked team to ensure the safety of 200+ individuals at a given time throughout the season • Assisted in the onboarding of new employees and maintained mandatory physical fitness PROJECTS Movie Database • Developed a database application for horror movies available on Netflix using Microsoft Access and Google Sheets • Collaborated with other students to occupy the spreadsheet, design queries, and construct forms Twitter Stock Bot • Designed a Twitter bot that tweeted and sent direct messages daily about potentially volatile stocks • Utilized several APIs as well as Python and Google natural language processing SKILLS & ACTIVITIES • Java • Python • Perl
• SQL • Stony Brook Spikeball Club - VP • Stony Brook Ultimate Frisbee Club

Support, Customer Service, Projects, Coding