Resume
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Location: Fayetteville, NC, USA
School: Temple University
Major: Criminal Justice

Resume

Maria F. Soto
6316 Foxglenn Drive,| Fayetteville, NC 28314 | ------------ | ------------

EDUCATION

Temple University, College of Liberal Arts Philadelphia, PA
Bachelor of Arts in Criminal Justice Graduation Date: May 2016
GPA: 3.26, Dean’s List: Spring 2015

EXPERIENCE

The Law Offices of James Scott Farrin Fayetteville, NC
Intake Representative April 2018 - Present
Answering a variety of telephone calls and obtaining potential client information about themselves and their personal injury case
Schedule phone conference with attorneys and/or meetings between investigators and potential clients
Providing excellent customer service to potential and current clients
Practice multitasking during calls obtaining all necessary documentations such as police reports while potential client is providing information

Quality Progressions Philadelphia, PA
Supports Coordinator September 2016 – December 2017
Developing, identifying, coordinating, monitoring, and maintaining supports and services for individuals with intellectual disabilities and their families.
Conduct frequent assessments to ensure quality and effectiveness of programs
Experience with HCSIS entering data for consumers
Experience with Person/Family Direct Support waiver and Consolidated waiver

Designs by Lawrence Philadelphia, PA
Account Manager May 2015 – July 2015
Manage accounts with the use of Quickbooks database
Creating checks for payments of freight, bills, and other businesses’ service
Provide excellent customer service to new and current customers
Creating and filing invoice records as well as maintaining good organizational skills

SKILLS

Computer: SPSS, Microsoft Office (Excel, Word, Powerpoint), Quickbooks, Outlook, Growpath
Language: Spanish (spoken and written proficiency

Paralegal