Resume
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Resume

Alexandra Mitchell

Work Experience
Chronic Care Manager
Beebe Healthcare - Lewes, DE February 2019 to Present
� Functions as an advocate for patients
� Promotes wellness and prevention by linking enrollee's with resources and services based on their individual needs and preferences.
� Educate the patients and their families on the care of chronic conditions, immunization, screening and other preventive interventions.
� Helps clients to obtain and maintain public benefits necessary to gain health care services, including Medicaid and cash assistance eligibility, Social Security, SNAP, housing, legal services, employment and training supports, and others.
� Effectively communicates and shares information with the individual and their families and other caregivers with appropriate consideration for language, literacy and cultural preferences.
� Conducts care planning and serves as an interdisciplinary team member to effectively provide/ coordinate comprehensive and holistic care.
� Identifies available community-based resources and actively manages appropriate referrals, access, engagement, follow-up and coordination of services.

Host/Server
Cottage Cafe - Bethany Beach, DE January 2018 to February 2019
� Greet and acknowledge guests and seat patrons by escorting them to assigned table
� Communicate delays and offer additional services such as beverages to keep them occupied while waiting
� Present menus create personal dining experience, answer questions
� Offer information on menu items, beverages, and specials.

Nanny
Oceanside, CA
May 2015 to December 2017
� Helped children develop habits of caring for hygiene and cleanliness � Observed and monitored play activities
� Prepared nourishing meals and snacks
� Presented programs that furthered language and social skills
� Provided a structured environment for children and taught them basic skills
Guest Service Representative

Homewood Suites - Audubon, PA August 2013 to May 2014
� Coordinating guests' stays
� Assisting guests with daily needs
� Setting up the conference room for meetings
� Coordinating large group events
o Reserving venue space for meetings and events o Managing catering and vendor contracts
o Assisting with registration management
� Handling daily account
� Responding to inquiries

Guest Service Representative
Hampton Inn and Suites - Charles Town, WV December 2011 to May 2013
� Coordinating guests' stays
� Assisting guests with daily needs
� Setting up the conference room for meetings � Coordinating large group events
� Handling daily account

Sales Associate
River Riders - Harpers Ferry, WV May 2011 to August 2011
� Planned trips to match individual client's needs and skill level � Responded to inquiries from clients

Summer Staff
Annapolis, MD
May 2010 to August 2010
� Responsible for preparing food before each meal
� Responsible for cleaning the kitchen area and cafeteria area � Responsible for the day to day running of camp store
� Assisted with camper's daily activities

Sales Associate
Country Treasures - Martinsburg, WV September 2008 to May 2010
� Ensured the storefront looked presentable
� Identifying customer needs and directing them to an appropriate product � Setting up promotional material and displays

Education
Master of Science in Nutrition and Human Performance in Nutrition and Human Performance
Logan University

August 2021
Certificate
College of Teachers - Prague, CZ
August 2018

Bachelor of Science in Sport and Event Management
Shepherd University - Shepherdstown, WV
May 2014

Skills
Time management, Customer service, Excel, Microsoft office, Outlook, Powerpoint, Word, Publisher
Additional Information
Summary of Skills
� Outstanding interpersonal skills and presentational skills
� Proficient in Microsoft Office Word, Excel, PowerPoint, Outlook, and Publisher � Excellent comprehension and retention
� Strong oral and written communication
� Attention to detail
� Excellent time management skills
� Enthusiastic and dedicated
� Superior Customer service