Resume
EXPERIENCE
Goosehead Insurance, ?Westlake— ?Administrative Assistant
August 2018 - PRESENT
I work as an administrative assistant. I do unlicensed work for an insurance company. I would answer operator calls and assist when needed. Work with my team sending new business documents, cancelling policies, and working with a team to handle third party notices creating cases.
Claire’s, ?Carrollton— ?Third key Manager
November 2016 - August 2018
I am a third key manager and was on an action plan to become assistant manager. Duties included being shift leader, assisting the manager, paperwork, on hand customer service with customers such as returns and more.
Sparkle Events, ?Carrollton— ?Customer Service Rep.
July 2013 - August 2018
I am a customer service representative at Sparkle Events. I handled all customer questions and concerns. I book appointments and events, and process any changes needed to be made. I am the first and last person the customer speaks to when having an event. They are greeted and thanked at the end of any service with a courtesy phone call and email made by me.
Chili’s, ?Carrollton? ?— ?Hostess
September 2016 - July 2014
I greeted guests, cleaned, made schedules, sat guests at tables, and was a trainer for other hostesses.
EXPERIENCE
Goosehead Insurance, ?Westlake— ?Administrative Assistant
August 2018 - PRESENT
I work as an administrative assistant. I do unlicensed work for an insurance company. I would answer operator calls and assist when needed. Work with my team sending new business documents, cancelling policies, and working with a team to handle third party notices creating cases.
Claire’s, ?Carrollton— ?Third key Manager
November 2016 - August 2018
I am a third key manager and was on an action plan to become assistant manager. Duties included being shift leader, assisting the manager, paperwork, on hand customer service with customers such as returns and more.
Sparkle Events, ?Carrollton— ?Customer Service Rep.
July 2013 - August 2018
I am a customer service representative at Sparkle Events. I handled all customer questions and concerns. I book appointments and events, and process any changes needed to be made. I am the first and last person the customer speaks to when having an event. They are greeted and thanked at the end of any service with a courtesy phone call and email made by me.
Chili’s, ?Carrollton? ?— ?Hostess
September 2016 - July 2014
I greeted guests, cleaned, made schedules, sat guests at tables, and was a trainer for other hostesses.