RESUME

June 2013 - 2018
Reading and Equations Learning Center, Upper Marlboro- Directors Assistant / Front
Desk
? Greet visitors warmly and make sure they are comfortable.
? Monitor office supplies and place orders when necessary
? Keep updated records and files
? Answering questions and addressing complaints
? Answer all incoming calls and redirect them or keep messages
?
January 2017 - August 2017
Nike Factory Store, Oxon Hill, MD - Sales Associate
? Utilize customer service skills, basic sales techniques, and product knowledge to connect
customers with the right product and drive sales
? Build the bond between consumer and brand by providing superior service
? Maintain knowledge of various store departments and be available to operate cash register
for regular transactions, perform shipping and receiving duties, stock the floor, perform
cleaning duties, and build visual displays when necessary
January 2017 - August 2018
LA Fitness, Bowie, MD - Front Desk
? Handle incoming calls
? Greet everyone who comes in the front door